Who is Diego Carvalho? Overview
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Diego Carvalho is listed as Analista de Marketing at TP, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Diego Carvalho.
Diego Carvalho previously worked as Quality Assurance Analyst - QA (Bilingual) - Disney at Teleperformance and Bilingual Operational Support Analyst - General Motors (GM) at Teleperformance. Diego Carvalho holds Postgraduate Degree, Digital Influency, Entertainment And Career from Centro Universitário Belas Artes De São Paulo.
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TP
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Profile bio
About Diego Carvalho
Diego Carvalho is a Quality Assurance Analyst for Disney at Teleperformance, where he grants Quality Assurance according to Disney's internal policies and OKRs/KPIs.He is passionate about marketing/communication, and technology and has a postgraduate degree in "Digital Influencing, Entertainment and Career" at Centro Universitário Belas Artes de São Paulo. He has also completed workshops and courses in Extended Reality, Influencing Marketing, Software QA and Computer Programming, and has obtained certifications in these fields. He has a strong background in systems analysis and development, having earned an associate's degree in this field at Uninove - Universidade Nove de Julho. He has also worked as a Digital Marketing Analyst at Diversidade Criativa Agency, where he defined OKRs/KPIs and created, planned, organized and scheduled posts on social networks. He has extensive knowledge and experience in Google Analytics 4, Google Ads, Meta Business Suite, Meta Ads, TikTok Ads, TikTok Studio, CapCut, InShot, Canvas and has successfully managed campaigns and projects for various clients. He is always eager to learn new skills and technologies, to explore new opportunities and challenges.
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8 roles
Diego Carvalho work experience
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Analista De Marketing
Quality Assurance Analyst - Qa (Bilingual) - Disney
• Monitoring and ensuring the quality of interactions according to established OKRs and KPIs.• Generation and analysis of performance reports.• Direct communication with the Disney client for process adjustments and optimizations.• Providing continuous feedback to teams to improve performance.• Hosting calibration meetings.• RCA.• Internal reports presentation (WBR/MBR/DSM).
Bilingual Operational Support Analyst - General Motors (Gm)
• Management of access and permissions in operating systems.• Creation of manuals and documentation of internal processes.• Monitoring of OKRs and KPIs to evaluate team performance.• Participation in bilingual meetings with clients and cross-functional teams for strategic adjustments and improvements.
Aug 2023 - Jun 2024
Analyst - Bees Bank (Ambev)
• Analysis of financial transactions and recommendation of solutions to the client.• Collaboration with cross-functional teams for project management.• Participating in client communication and providing product recommendations with the sales team.• Experience with costumer support tools such as Twilio, Khoros and Slack.
Apr 2023 - Aug 2023
Digital Marketing Analyst
Diversidade Criativa Agency
• Development of branding, management of editorial calendars, and creation of digital campaigns.• Definition, analysis, and monitoring of digital media OKRs and KPIs using Google Analytics, Google Ads, Google Trends, Meta Business Suite, Meta Ads, Semrush and MLabs.• Creative media proposals for social media campaigns.
Jun 2022 - Nov 2022
Marketing Analyst
Cia. Triptal
• Definition, analysis, and tracking of OKRs and KPIs for digital campaigns using Google Analytics, Google Ads, Google Trends, Meta Business Suite, Meta Ads, Semrush and MLabs.• Preparation of analytical reports for campaign optimization.• Development of AR filters.
Aug 2019 - Nov 2020
Web Development Intern
• Front-End web development using HTML5, CSS3, JavaScript, PHP, SQL, and Bootstrap.
Oct 2018 - May 2019
7 education records
Diego Carvalho education
Postgraduate Degree, Digital Influency, Entertainment And Career
Extended Reality
Workshop, Influency Marketing
Workshop, Computer Programming/Programmer, General
Associate'S Degree, Systems Analysis And Development
Vocational Degree, Systems Development, 1/3
Software Qa
FAQ
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What company does Diego Carvalho work for?
Diego Carvalho works for TP.
What is Diego Carvalho's role at TP?
Diego Carvalho is listed as Analista de Marketing at TP.
Where is Diego Carvalho based?
Diego Carvalho is based in São Paulo, Brazil while working with TP.
What companies has Diego Carvalho worked for?
Diego Carvalho has worked for Tp, Teleperformance, Diversidade Criativa Agency, Cia. Triptal, and Steal The Look.
How can I contact Diego Carvalho?
You can use AeroLeads to view verified contact signals for Diego Carvalho at TP, including work email, phone, and LinkedIn data when available.
What schools did Diego Carvalho attend?
Diego Carvalho holds Postgraduate Degree, Digital Influency, Entertainment And Career from Centro Universitário Belas Artes De São Paulo.
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