Diego Carvalho is a Quality Assurance Analyst for Disney at Teleperformance, where he grants Quality Assurance according to Disney's internal policies and OKRs/KPIs.He is passionate about marketing/communication, and technology and has a postgraduate degree in "Digital Influencing, Entertainment and Career" at Centro Universitário Belas Artes de São Paulo. He has also completed workshops and courses in Extended Reality, Influencing Marketing, Software QA and Computer Programming, and has obtained certifications in these fields. He has a strong background in systems analysis and development, having earned an associate's degree in this field at Uninove - Universidade Nove de Julho. He has also worked as a Digital Marketing Analyst at Diversidade Criativa Agency, where he defined OKRs/KPIs and created, planned, organized and scheduled posts on social networks. He has extensive knowledge and experience in Google Analytics 4, Google Ads, Meta Business Suite, Meta Ads, TikTok Ads, TikTok Studio, CapCut, InShot, Canvas and has successfully managed campaigns and projects for various clients. He is always eager to learn new skills and technologies, to explore new opportunities and challenges.