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Dilan A. Email & Phone Number
Head of Customer Success
at
Workist
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
Berlin Metropolitan Area, Germany
Company size
Who is Dilan A.? Overview
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Quick answer
Dilan A. is listed as Head of Customer Success at Workist, a with 8 employees, based in Berlin Metropolitan Area, Germany. AeroLeads shows a matched LinkedIn profile for Dilan A..
Dilan A. previously worked as Senior Implementation Consultant at Workist and Implementation Consultant at Workist. Dilan A. holds Master’S Degree, Industrial Engineering, Master from Bergische Universität Wuppertal.
Company email context
Email format at Workist
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Workist
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Profile bio
About Dilan A.
Dilan A. is a Head of Customer Success at Workist. They possess expertise in presales, consulting, solar energy, industrial engineering, projektmanagement and 32 more skills. They is proficient in French and English.
Listed skills include Presales, Consulting, Solar Energy, Industrial Engineering, and 33 others.
Current workplace
Dilan A.'s current company
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Workist
9 roles
Dilan A. work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Current- Building and scaling the Customer Success organization from scratch.- Designing processes for onboarding, engagement, and retention to drive measurable client success.- Establishing success metrics and reporting to showcase ROI and value realization.- Collaborating closely with Product, Sales, and Engineering to align offerings with customer needs.- Recruiting and mentoring a high-performing CS team, reducing churn and fostering strong partnerships.- Acting as the… Show more - Building and scaling the Customer Success organization from scratch.- Designing processes for onboarding, engagement, and retention to drive measurable client success.- Establishing success metrics and reporting to showcase ROI and value realization.- Collaborating closely with Product, Sales, and Engineering to align offerings with customer needs.- Recruiting and mentoring a high-performing CS team, reducing churn and fostering strong partnerships.- Acting as the customer’s voice to inform product improvements.In addition to that, I am co-leading the Data Cognition Team:- Leading the data labeling and annotation team to ensure high-quality AI training data.- Developing workflows and tools for efficient, accurate labeling.- Fostering cross-functional collaboration to align labeled data with business needs.- Building a team culture focused on precision, scalability, and innovation. Show less
Apr 2022 - Present
Senior Implementation Consultant
Nov 2021 - Apr 2022
Implementation Consultant
Pre-Sales (Customer Implementation)- Leading demos and technical meetings for prospects- Guiding Prospects through PoC- Setting up Test Accounts- Analyzing and Structering Customer Master Data with PythonPost-Sales (Customer Implementation /Customer Success)- Integrating Workist solution into Customer´s IT applications- Leading customer trainings- Technical support and troubleshooting- Helping customers fully leverage their investment through analysis and… Show more Pre-Sales (Customer Implementation)- Leading demos and technical meetings for prospects- Guiding Prospects through PoC- Setting up Test Accounts- Analyzing and Structering Customer Master Data with PythonPost-Sales (Customer Implementation /Customer Success)- Integrating Workist solution into Customer´s IT applications- Leading customer trainings- Technical support and troubleshooting- Helping customers fully leverage their investment through analysis and roadmap planning Show less
May 2021 - Nov 2021
Associate
Current
Jan 2022 - Present
Project Manager Its
- Coordinating resources to deliver projects on time and within budget (up to 700k euro)- Resource allocation and procurement for complex projects- Leading projects with multiple teams and individuals- Maintaining communication lines between all stakeholders- Change Management- Maintaining project records in SAP and delivering on KPIs
Jan 2019 - Mar 2021
Corporate Management Trainee
Cross-functional program with abroad experience and diverse tasks.
Jan 2018 - Jan 2019
Junior Project / Operations Manager
Sunstall Inc., Novato CA, USA May 2016 - Oct. 2016- Supported CEO with implementation of solar installations projects by identifying risks, creating technical instructions- Responsible for the feasibility assessment of Project Management software
May 2016 - Oct 2016
May 2014 - Aug 2014
Team & coworkers
Colleagues at Workist
Other employees you can reach at workist.com. View company contacts for 8 employees →
AZ
Anja Zychla
Colleague at WorkistBerlin, Germany
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AH
Alexander Hakendahl
Colleague at WorkistBerlin, Germany
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IT
Ilina Tuneska
Colleague at WorkistBerlin, Germany
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VR
Vasile Racila
Colleague at WorkistGreater Madrid Metropolitan Area, Spain
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CB
Chloe Bui
Colleague at WorkistBerlin Metropolitan Area, Germany
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MM
Mareike Mertins
Colleague at WorkistBerlin, Germany
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GH
Greta Hübner
Colleague at WorkistBerlin, Germany
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SC
Sophia Corell
Colleague at WorkistBerlin, Germany
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TK
Tim Kruse
Colleague at WorkistWedderstedt, Saxony-Anhalt, Germany
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ES
Elora Schoerverth
Colleague at WorkistBerlin, Germany
View →
Anja Zychla
Colleague at WorkistBerlin, Germany
View →
AH
Alexander Hakendahl
Colleague at WorkistBerlin, Germany
View →
IT
Ilina Tuneska
Colleague at WorkistBerlin, Germany
View →
VR
Vasile Racila
Colleague at WorkistGreater Madrid Metropolitan Area, Spain
View →
CB
Chloe Bui
Colleague at WorkistBerlin Metropolitan Area, Germany
View →
MM
Mareike Mertins
Colleague at WorkistBerlin, Germany
View →
GH
Greta Hübner
Colleague at WorkistBerlin, Germany
View →
SC
Sophia Corell
Colleague at WorkistBerlin, Germany
View →
TK
Tim Kruse
Colleague at WorkistWedderstedt, Saxony-Anhalt, Germany
View →
ES
Elora Schoerverth
Colleague at WorkistBerlin, Germany
View →
2 education records
Dilan A. education
Master’S Degree, Industrial Engineering, Master
Bachelor’S Degree, Electrical And Electronics Engineering, Bachelor
FAQ
Frequently asked questions about Dilan A.
Quick answers generated from the profile data available on this page.
What company does Dilan A. work for?
Dilan A. works for Workist.
What is Dilan A.'s role at Workist?
Dilan A. is listed as Head of Customer Success at Workist.
Where is Dilan A. based?
Dilan A. is based in Berlin Metropolitan Area, Germany while working with Workist.
What companies has Dilan A. worked for?
Dilan A. has worked for Workist, Pavilion, Siemens, Sunstall Inc., and Lapp Group.
Who are Dilan A.'s colleagues at Workist?
Dilan A.'s colleagues at Workist include Anja Zychla, Alexander Hakendahl, Ilina Tuneska, Vasile Racila, and Chloe Bui.
How can I contact Dilan A.?
You can use AeroLeads to view verified contact signals for Dilan A. at Workist, including work email, phone, and LinkedIn data when available.
What schools did Dilan A. attend?
Dilan A. holds Master’S Degree, Industrial Engineering, Master from Bergische Universität Wuppertal.
What skills is Dilan A. known for?
Dilan A. is listed with skills including Presales, Consulting, Solar Energy, Industrial Engineering, Projektmanagement, Customer Success, Web Applications, and Matlab.
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