Dilek Bal Email & Phone Number
Who is Dilek Bal? Overview
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Dilek Bal is listed as SmartMessage şirketinde Head of Customer Success at SmartMessage, a with 85 employees, based in Türkiye, Turkey. AeroLeads shows a matched LinkedIn profile for Dilek Bal.
Dilek Bal previously worked as Head of Customer Success at Smartmessage and Senior Enterprise Customer Success Manager (Key Accounts) at Smartmessage. Dilek Bal holds Bilgisayar Mühendisi, Bilgisayar Mühendisliği, (3,12 / 4) from Trakya Üniversitesi.
Email format at SmartMessage
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About Dilek Bal
Dilek Bal is a SmartMessage şirketinde Head of Customer Success at SmartMessage. She possess expertise in project planning, project management, software development, business planning, business analysis and 19 more skills.
Listed skills include Project Planning, Project Management, Software Development, Business Planning, and 20 others.
Dilek Bal's current company
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Dilek Bal work experience
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Senior Enterprise Customer Success Manager (Key Accounts)
Project Manager
- Creating and maintaining project plans, including project phases- Involving in business analyses and test processes to ensure the quality of Project- Managing project implementations- Managing transactions with customers and coordinating internal resources- Reporting project progress including deliverables, significant milestones, risks and mitigation strategies to the management team.- Working closely with the other teams to deliver projects on time according to project requirements.- Providing all necessary feedback during project lifecycle
Senior Business Analyst
- Carrying out the analysis process of the project following the needs and requirements of the customers- Preparing the basic and technical analysis documents in full detail- Preparing and conducting test scenarios of the project- Organizing users’ training activities- Planning live project that test has been completed and ensure coordination with relevant teams- Preparing product user guides and keeping them updated
Senior Business Analyst
• Determination of project requirements,• Support the analysis process of corporate clients and new projects,• Functional and technical analysis to customers demands, prepare detailed job analysis documents,• Give direction to analyze and identify the improvement processes of the project,• Make planning and organizing for production transitions of the projects,• Analyze the system and improve the system and contributing to the development process after the production transitions of the projects,• Executive coordination with customers and internal departments,• Execution of the testing processes of the projects, • Preparation of the test scripts,• To coordinate user admission tests,• Preparation all the test documents and publishing the test results.
Java Software Developer & Business Analyst
Business Analyst (Half-Time)
Colleagues at SmartMessage
Other employees you can reach at smartmessage.us. View company contacts for 85 employees →
Cemil Can Ürel
Colleague at Smartmessageİzmir, Türkiye, Turkey
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MT
Muhterem Türk Tuncakan
Colleague at SmartmessageTürkiye, Turkey
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SS
Santi San
Colleague at SmartmessageUkraine
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CU
Canser Ufuk Isler
Colleague at Smartmessageİzmir, Türkiye, Turkey
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BD
Burak Durmaz
Colleague at SmartmessageIstanbul, Türkiye, Turkey
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KA
Kemal Akbulut
Colleague at SmartmessageAntalya, Türkiye, Turkey
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ÜS
Üstün Sinan Şentürk
Colleague at SmartmessageAnkara, Türkiye, Turkey
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VG
Veli Görgülü
Colleague at SmartmessageTürkiye, Turkey
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SU
Senem Uzuner
Colleague at SmartmessageGölcük, Kocaeli, Türkiye, Turkey
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EH
Emre Halıcı
Colleague at SmartmessageKartal, Istanbul, Türkiye, Turkey
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Dilek Bal education
Bilgisayar Mühendisi, Bilgisayar Mühendisliği, (3,12 / 4)
4,65 / 5, Fen Bilimleri / Sayısal
Frequently asked questions about Dilek Bal
Quick answers generated from the profile data available on this page.
What company does Dilek Bal work for?
Dilek Bal works for SmartMessage.
What is Dilek Bal's role at SmartMessage?
Dilek Bal is listed as SmartMessage şirketinde Head of Customer Success at SmartMessage.
Where is Dilek Bal based?
Dilek Bal is based in Türkiye, Turkey while working with SmartMessage.
What companies has Dilek Bal worked for?
Dilek Bal has worked for Smartmessage, Geomobis Mobile Information System, and Invenoa Software & Communication Inc..
Who are Dilek Bal's colleagues at SmartMessage?
Dilek Bal's colleagues at SmartMessage include Cemil Can Ürel, Muhterem Türk Tuncakan, Santi San, Canser Ufuk Isler, and Burak Durmaz.
How can I contact Dilek Bal?
You can use AeroLeads to view verified contact signals for Dilek Bal at SmartMessage, including work email, phone, and LinkedIn data when available.
What schools did Dilek Bal attend?
Dilek Bal holds Bilgisayar Mühendisi, Bilgisayar Mühendisliği, (3,12 / 4) from Trakya Üniversitesi.
What skills is Dilek Bal known for?
Dilek Bal is listed with skills including Project Planning, Project Management, Software Development, Business Planning, Business Analysis, Test Management, Test Cases, and Hibernate.
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