Over 7+ years of total experience in IT and Having experience of around 3.8 years of Relevant Experience in ServiceNow. Experience working in Development, Production Support, Maintenance, and enhancement. Hands-on experience with various IT Services of ServiceNow tools like Service Catalog Requests, Incident, Change, Knowledge Management, and ServiceNow Administration. Migrated update sets among various ServiceNow Instances. Experience with various technologies ServiceNow and Domain separated instances. Installed MID Servers and scheduled Discovery to find available devices in the network. Discovery data using Quick Discovery, Weekly, Daily, and On Demand. Checking Discovery logs and ECC Queue based on issues. Worked on a framework to maintain the integrity of the CMDB by managing duplicate CIs andcontrolling updates to Cis. Configuring discovery from various kinds of devices like Unix, Windows, Networking, and Storagedevices.