With over 13 years of experience in the port industry, I am a versatile and experienced professional who provides comprehensive and effective insurance and claims management services, as well as terminal operations management, for Westports Malaysia, one of the largest and busiest container terminals in the region. I have a dual degree in Business Administration (Marketing) and Mass Communication (Media Studies) from reputable universities in Malaysia.As a Claims & Insurance Manager, I leverage my expertise in industrial risk, property insurance, GPA, and marine claims to protect the assets and minimize the liability exposure of the company. I perform claims investigations, negotiate settlements, and prepare reports and statistics on claims, loss ratios, and insurance rates. I also provide insurance and risk management consulting services and expert testimony on legal matters. As a former Terminal Operations Manager, I supervised the vessel and yard operations, ensured the safety and efficiency of the terminal, liaised with various stakeholders, and reported on performance metrics. I am skilled in team management, crane oversight, and safety prioritization. I am committed to achieving organizational objectives and enhancing operational efficiency.
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Insurance SpecialistCarigali Hess Operating Company Sdn Bhd Apr 2024 - Sep 2024Federal Territory Of Kuala Lumpur, Malaysia• Manage Energy Insurance matters for Carigali Hess Operating Company Sdn Bhd.• Provide initial oversight to support operational and functional teams with insurance guidance, resources, and processes.• Oversee the regulated offshore insurance program, focusing on Energy, Liability, and Property coverage.• Maintain effective communication with brokers and underwriters to secure compliant and cost-effective policies.• Handle referrals for insurance and indemnity advice/clauses, advising on contract and policy adjustments.• Conduct regular quarterly and annual reviews to ensure comprehensive coverage of insurable risks.• Act as the primary point of contact for offshore insurance issues, ensuring accurate information for insurance coverage consultation.• Inform brokers about insurance claims and collaborate with loss adjusters to optimize claims and recovery processes. -
Claims & Insurance ManagerWestports Malaysia Oct 2020 - Mar 2024Malaysia• Compile statistics on claims, loss ratios, and other data to develop pricing models that determine insurance rates• Prepare reports on claims status and other details about policyholders’ accounts, including payment histories and outstanding balances• Perform claims investigations by collecting information from parties involved in an accident or disaster to arrive at a settlement amount• Provide insurance and risk management consulting services, with the goal of protecting assets and minimizing their exposure to liability• Develop a deep understanding of the business, industry, and the specific risks face in order to provide the most comprehensive and effective coverage• Provide expert testimony on behalf of management in the event of a lawsuit or other legal proceeding -
Operations ManagerWestports Malaysia May 2010 - Oct 2020Selangor, Malaysia• Monitoring of shift activities which includes vessel/yard operations and ensure targets and deadlines are effectively met.• Ensure that all the Supervisors are conversant with their duties & responsibilities and to provide guidance and assistance when required• Liaising with vessel agents in respect of planning & berthing of their vessels • Maintain a safe working environment and address or act accordingly wherever & whenever needed• Berthing and unberthing timeliness set up are achieved• Liaise with all the contractors for the smooth terminal operation and seamless inter shift flow of work• Liaise with inter departments for proper service from ‘supporting’ departments• Investigate accidents and incidents thoroughly and to report in timely manner• Maintain appropriate professional working relationship with customers, liners and statutory authorities• Ensure all the monthly reports are completed by supervisors and to clear if any short falls.• Lead by example, adapt to changing circumstances, communicate effectively, build strong teams and to resolve problems effectively
Dilip Kumar Education Details
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Marketing/Marketing Management, General -
Mass Communication/Media Studies -
Mass Communication/Media Studies
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Mass Communication/Media Studies
Frequently Asked Questions about Dilip Kumar
What is Dilip Kumar's role at the current company?
Dilip Kumar's current role is Claims Insurance | Logistics | Manpower.
What schools did Dilip Kumar attend?
Dilip Kumar attended Multimedia University, Universiti Utara Malaysia, Universiti Utara Malaysia, Kolej Universiti Kejuruteraan Utara Malaysia.
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Dilip Kumar
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