Dilip Kumar Email & Phone Number

SUMMARY: Overall, 15 years of experience in System Administration & Manager in Genpact (Windows, VMware, Symantec, SFTP, MS SQL) Well versed in installation, migration, maintenance and administration of Windows Operating System. Involved in installation, implementation, planning, maintenance, performance optimization and configuration. Energetic team player adept at managing deadlines and schedules. Successfully led and executed Windows Server migration projects, including upgrading from older versions to newer ones (2008R2, 2012, 2016, 2019). Developed comprehensive migration plans, conducting impact assessments and identifying compatibility issues ahead of time. Successfully upgraded Windows Server infrastructure, ensuring seamless integration of new features and improved system performance. Implemented strategies to minimize downtime and ensure a smooth transition during the upgrade process. Implemented robust disaster recovery and backup solutions for Windows Server environments, ensuring data integrity and system resilience. Designed and implemented backup and recovery strategies, including regular testing and validation of backup integrity. Managed end-to-end Windows Server migration and upgrade projects, effectively coordinating resources, setting timelines, and managing stakeholder expectations. Utilized project management methodologies to ensure successful project delivery, including planning, tracking, and reporting on project progress. Coordinating and interacting with other team members to fix up any issues related to server. Handled projects and efficiently delivered services in a systematic way. Excellent Communicator with the ability to deal with issues with precision & accuracy. WORK EXPERIENCE ✓ Working as a Sr. Wintel Engineer -Windows in Customized It Solutions Pvt Ltd since July 2020 to till date. ✓ Worked as a Manager and Microsoft Administrator in Genpact India Pvt Ltd since December 2008 to July 2020. ✓ Worked as Call Center Executive (Quality Analyst) in Swift Solution PVT LTD since April 2007 to December 2008. ✓ Worked as Team Leader (Personal Loans) in ICICI Bank (Contractor: Corisbar) since April 2006 to April 2007.