Dilip Reddy Email & Phone Number

I am an experienced customer support professional with a diverse background in customer relationship management, employee relations, and business operations. My career journey has equipped me with a unique skill set that allows me to excel in dynamic environments and deliver exceptional service to clients.TeleperformanceAs a Senior Customer Support Associate at Teleperformance in Bengaluru, I had the privilege of working in the Guest Education Center (GEC), where I provided support to customers of leading e-commerce brands like Lulu Lemon and Walmart. My responsibilities included resolving a wide range of customer queries, particularly in order management and addressing various customer issues. I thrived in this fast-paced role, leveraging my problem-solving skills to ensure a seamless experience for our clients.Upmint Finserv Pvt LtdPrior to my role at Teleperformance, I served as a Customer Relationship Partner at Upmint Finserv Pvt Ltd, an NBFC platform. Here, I was dedicated to enhancing customer experiences by working collaboratively with my team to resolve issues efficiently. My focus on customer satisfaction and operational excellence helped streamline processes, ensuring that our users had a hassle-free experience while utilizing our services.Education :I hold a Master of Business Administration (MBA) with a specialization in Human Resources and Finance from JNTU Anantapur, completed in December 2022. I also have a Bachelor of Commerce (BCom) from Himalayan University, where I graduated in February 2018.I am passionate about enhancing customer experiences and building strong relationships, and I am always eager to learn and grow in my professional journey. Let’s connect and explore opportunities to collaborate!