Dilkasha Tarannum Email & Phone Number

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

1. AI modelling to optimize customer pairing 2. Generating Revenue through Efficiency based pairing 3. Leading 3D pairing called Decisioning, a customized product recommendation system 4. Training Resources and Managing a team of 3

Lahore, Punjab, Pakistan

Kick started my professional career working in AI Production team, which builds statistical models to optimize contact center interactions. This entails analyzing data sets, building predictive models, and monitoring the runtime application of those models. The key responsibilities of this role include; performing exploratory data analysis (EDA), making AI models to optimize agent-customer behavior pairing, developing and enhancing the processes of production monitoring and delivering incremental revenue. We are also involved in performing EDA for data feeds and developing the process of Data Processing and feature engineering.

United States

Professional and Technical Training, Silicon Valley• Achieved 16 new technical skill badges and completed training on several tools, including Microsoft Azure AI, Google Cloud AutoML, AWS services, Apache Spark, Databricks, and Salesforce Einstein, under the guidance of mentors from Salesforce, Amazon Web Services (AWS), Google, and LinkedIn.Leadership Training, San Francisco• Attended leadership workshops at Chime, ideation workshops at PG&E, and an Impact Design Workshop at Autodesk. These experiences contributed to identifying our leadership styles, improving our skills by leveraging our strengths, and developing collaborations with an entrepreneurial knack for creating smart solutions.Department of State Briefing and Networking, Washington DC• Pitched my startup, TaraqAI, a Generative AI solution providing business consultancy for early stage startups, aiming to increase their revenue generation by 3x in the next 5 years. It was also aimed ar fostering collaborations through detailed briefings and networking at the State Department.

San Francisco, California, United States

• Engineered an application on Salesforce Lightning CRM to manage small business accounts 2x efficiently.• Acquired training on Customer 360, Einstein AI, and CRM tools reaching 5000 learning points• Elevated Soft Skills proficiency by 30% through one-on-one communication and leadership training sessions

Lahore, Punjab, Pakistan

Worked in Knowledge & Data Engineering (KADE) and Robotics Intelligent Computing (RICE) Lab at LUMS, under the supervision of Professor Dr. Mian Muhammad Awais. I performed data processing on geospatial data taken from Satellite Images, which paved the way to perform exploratory data analysis and helped me perform feature engineering. These features helped me in introducing naïve technique of remote forest health monitoring, intelligent preservation of endangered tree species and runtime analysis on deforestation rate and need of reforestation using Web portal and graphical data analysis. This research also won the Academic Excellence Award in European Data Management conference, ECKM 2021.

Lahore District, Punjab, Pakistan

In the catastrophe of COVID, we aimed to provide constant support to the batch of 2024/25 at LUMS. In coordination with Office of Advancement and National Outreach Program at LUMS, a group of peer mentors served as the counsellor of students in their journey at LUMS, academic challenges, internship hunt, growth opportunities, remarkable participation in student bodies at Co-Curricular Activities at LUMS and balancing socio-academic life. I received a rating of 4.9/5 from a group of 7 students under my supervision. I conducted a motivational session for a cohort of 50 students under same program where we discussed choosing the right professional career path.

Lahore, Punjab, Pakistan

CS 200 - Introduction to Computer Programming by Dr. Mian Muhammad Awais in Fall 2020CS 315 - Artificial Intelligence by Dr. Mian Muhammad Awais in Spring 2020CS 210 - Discrete Mathematics by Dr. Imdadullah Khan in Fall 2019.Main responsibilities included conducting tutorials for the detailed understanding of topics and providing hands on exercise to practical questions along with designing and checking the graded course components under the guidance of supervisor.

Lahore District, Punjab, Pakistan

I served as the Student Co-Researcher with Dr. Mian Muhammad Awais, where we worked on making Biozone maps and Overlay maps on different forest regions of Pakistan including Ayubia Forest, Badwal Forest, Duffer Forest and Changa Manga Forest. We performed Machine learning on Satellite images which were authenticated by their complimentary ground truth images. We reported the best machine learning algorithm as KNN Classifier or Decision Tree Classifiers which showed 98-100% accuracy based on NDVI, NDWI and BSI indices of these regions. Our vision included to contribute to the Forestation in Pakistan for a promising environment and preserving exquisite tree species that could become extinct if not taken care.

Lahore, Punjab, Pakistan

I worked as the Search Engine Optimizer for Dascon Construction Company where I introduced the projects launched by them on different social media handlers mainly maximizing the reach of such naïve projects on LinekdIn. I worked on creating valuable material for different accomplished, ongoing and incoming projects Nationally including Eighteen, Mall of Islamabad and Bahria Grand Mosque.

Lahore, Punjab, Pakistan

Worked as Research Assistant in Big Data Analytics Lab LUMS and conducted Research on Biomedical Effects of Anesthesia through EMG and EEG based on Clinical data analysis which proposed the method of introducing anesthesia based on patients vocal measurements and the techniques to introduce monitored calculated amount of anesthesia based on the patient's medical history, nature of medical procedure that the patient is undergoing and post anesthetic effects on the patient.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: IEEE LUMS

Fsc., Pre-Medicine/Pre-Medical Studies, 12

Matricualtion, Geology/Earth Science, General

Activities and Societies: Educators Debate Society