Led the implementation of diverse financial products including Islamic Lending, Personal Finance, Real Estate, and Multi-Currency Card, among others.Led change initiatives and ensured smooth transitions, mitigating risks and maximizing operational agility efficiency.Provided strategic insights for critical applications such as Treasury Murex and Cards Processor Cortex.Established the Digital Banking Setup and Operational Excellence department, ensuring adherence to… Show more Led the implementation of diverse financial products including Islamic Lending, Personal Finance, Real Estate, and Multi-Currency Card, among others.Led change initiatives and ensured smooth transitions, mitigating risks and maximizing operational agility efficiency.Provided strategic insights for critical applications such as Treasury Murex and Cards Processor Cortex.Established the Digital Banking Setup and Operational Excellence department, ensuring adherence to industry best practices.Engaged in consulting assignments covering Financial Accounting Scheme Setup and RPA implementation. Show less

Developed compelling proposals aligning with client needs and led Robotics Automation project for a prominent bank.Formulated frameworks for Loan Payment and Reconciliation, driving operational efficiency.Collaborated closely with cross-functional teams and provided comprehensive training to enhance teamcapabilities.

Managed end-to-end General Ledger Reconciliation functions across various domains and ensured compliance with regulatory requirements.Identified opportunities for process improvements and implemented measures to streamline operations effectively

. Provided Domain Expert Services to design and validate User Acceptance Testing (UAT) activities, transforming them into a set of repeatable processes conducive to a scalable "factory-like" approach.• Leveraged Technology Services to fully automate these repeatable processes, enhancing efficiency and accuracy.• Demonstrated proficiency in understanding the accounting model framework for both WISE & Phoenix systems, ensuring alignment with business objectives.• Deepened… Show more . Provided Domain Expert Services to design and validate User Acceptance Testing (UAT) activities, transforming them into a set of repeatable processes conducive to a scalable "factory-like" approach.• Leveraged Technology Services to fully automate these repeatable processes, enhancing efficiency and accuracy.• Demonstrated proficiency in understanding the accounting model framework for both WISE & Phoenix systems, ensuring alignment with business objectives.• Deepened understanding of clearing and settlement processes for commodity products, applying accounting models to the Commodities Unit effectively.• Conducted reconciliations of outputs from Phoenix & WISE systems, meticulously investigating and commenting on breaking items. Also engaged with financial controllers to validate all breaks, ensuring accuracy and compliance with regulatory standards. Show less

•Delegated daily tasks to team members, optimizing group productivity and fostering a collaborative work environment.• Oversaw the overall functioning of end-to-end General Ledger Reconciliation functions for a leading bank, ensuring accuracy and compliance.• Coordinated with the technology team for system designing and testing in alignment with Regulatory and Internal policy requirements, facilitating seamless operations.• Played an active role in Business Process Reengineering… Show more •Delegated daily tasks to team members, optimizing group productivity and fostering a collaborative work environment.• Oversaw the overall functioning of end-to-end General Ledger Reconciliation functions for a leading bank, ensuring accuracy and compliance.• Coordinated with the technology team for system designing and testing in alignment with Regulatory and Internal policy requirements, facilitating seamless operations.• Played an active role in Business Process Reengineering initiatives, comprehensively understanding business requirements and collaborating with the software technology team for execution, driving operational excellence. Show less

• Delegated daily tasks to team members, optimizing group productivity and fostering a collaborative work environment.• Assessed, motivated, and empowered team members to prioritize customer satisfaction and loyalty, contributing to retention and growth objectives.• Integrated process improvements to enhance overall workflow efficiency, driving continuous improvement initiatives.• Managed repayment posting, Electronic Clearing Service (ECS), and Retail / Cash posting, including cash… Show more • Delegated daily tasks to team members, optimizing group productivity and fostering a collaborative work environment.• Assessed, motivated, and empowered team members to prioritize customer satisfaction and loyalty, contributing to retention and growth objectives.• Integrated process improvements to enhance overall workflow efficiency, driving continuous improvement initiatives.• Managed repayment posting, Electronic Clearing Service (ECS), and Retail / Cash posting, including cash back & surcharge reversals. Additionally, handled Merchant Payout at varying rates and issued Foreign Inward Remittance Certificate (FIRC) certificates to Merchants.• Oversaw the Account maintenance & Cancellation unit of Credit Cards, managing Multi-card setups, inactive replacements, Upgrades, Downgrades, Charge, and Card cancellations, among other responsibilities. Show less