Dillip Kumar Mohapatra Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Experienced in delivering resilient and scalable IT infrastructure solutions across Linux and VMware environments, both in on-premises data centers and cloud platforms such as AWS and Azure.Key Focus Areas:Performance Optimization & Process Improvement: Expert in refining system performance and implementing process enhancements to support critical business applications with the highest quality.Automation & Site Reliability Engineering: Skilled in automating workflows and ensuring site reliability, contributing to robust infrastructure management.Cross-Functional Collaboration: Collaborate with diverse teams to develop and streamline IT infrastructure proposals that align with organizational goals.Innovation through Technology: Embrace open-source technologies alongside enterprise solutions to drive automation and optimize platforms, creating sustainable infrastructure solutions that support business development strategies.

Bengaluru, Karnataka, India

Responsible for leading a team of technical leads in managing a robust hosting infrastructure in VMware and cloud environments.Key Responsibilities:Incident Management & Change Execution: Successfully resolve high-priority incidents and execute changes following ITIL framework best practices.Automation & Process Improvement: Drive automation initiatives and process enhancements that align with business objectives, while providing technical support to the team for any challenges.Mentorship & Coaching: Mentor and coach team members to foster independence and enable them to thrive with minimal guidance.Performance Reporting: Represent team performance metrics in monthly operations reviews, providing actionable insights to leadership.Documentation Management: Ensure that all process and support documentation on Confluence is current and accessible, facilitating team efficiency.Talent Acquisition & Onboarding: Streamline the hiring process to attract top talent, while refining onboarding documentation to accelerate new hire integration and productivity.

Bengaluru, Karnataka, India

Leading team of Unix/Linux experts managing hosting infrastructure on VMWare environment spread across 58 datacenters(Cyxtera) and supporting customers successfully resolving priority incidents and performing changes using ITIL framework in production environment. Working as single point of contact for any technical or process related challenges while coaching and mentoring team members. Taking self initiatives to identify area of improvements as part of continuous service improvement process. Involved in hiring process and part of tech evaluation panel to select the best of talent and walking them through onboarding process and guiding them to speed successfully. Ensuring process and support documentation are up to date on confluence which is used by team. Performing analysis as part of monthly operations review for team's performance and representing statistics to leadership.

Bengaluru, Karnataka, India

As Unix/Linux Administrator, responsible for managing infrastructure deployed on VMWare environment (Hosting) spread across 58 datacenters(Cyxtera) supporting customers hosted in DCs around 25K Unix/Linux servers. Successfully resolving priority incidents and performing changes using ITIL framework in production environment. Managing hardware issues and resolving them including hardware replacements on HP/DELL servers. Participating actively on identified areas of improvement using continuous service improvement process.

Bengaluru, Karnataka, India

Responsible for designing and implementation of Linux based solution, based on RACI and determining LOE including capacity planning. Post implementation supporting priority incidents and performing changes following the ITIL process and participating in continuous service improvement process. Managing HP/IBM/DELL servers spread across various geographical locations (datacenters).

Bengaluru, Karnataka, India

Responsible for Solution Designing and implementation of turnkey projects using Linux and opensource using RACI and determining LOE including capacity planning. Supporting priority incidents and performing changes post implementation following the ITIL process and participating in continuous service improvement process. Responsible for driving the Project from initial stage to completion and customer sign off till handed off to operations. Primarily working with Enterprise distributions of Linux such as RHEL/SUSE OES and open-source distributions such as Debian, CentOS/Whitebox/SLES/Ubuntu

Chennai, Tamil Nadu, India

Responsible for system administration, Infrastructure management and implementation/enforcement of IT policies. Administration of DNS, FTP, Web, Proxy, Database servers running on Linux/Windows/Solaris/HP-UX/AIX platforms including vendor management. Handling hardware range of HP/IBM/DELL/Sun Sparc servers. Managing a corporate base of 300 users with Windows desktops using Microsoft active directory.

Chennai, Tamil Nadu, India

Responsible for maintaining a cluster of High Availability Server systems running Voice on Demand Red Hat Linux, Sun Solaris, Unix servers as operating systems and Oracle as Database and data storage on SAN and monitoring performance and output of servers as per expected metrics.

Mohali

Managing RHEL servers, administration of qmail/sendmail SMTP servers. Managing 200 users with Windows 95/98/2000/Xp desktops including network and user administration. Troubleshooting User related network/software/hardware problems. Imparting software training to various internal departments.