• Managed Salesforce users (e.g. created user profiles, security roles, team hierarchy) and trained all end users to be proficient with the system• Developed and implemented Salesforce customizations, including new fields, layouts, templates, record types, reports, and dashboards, that improved workflows and reporting• Established Salesforce best practices, including system maintenance, security, improvements, data integrity, duplicates, and backups• Administered marketing and sales software, including Mailchimp, Formstack, and WordPress, and integrated them with Salesforce• Automated lead assignments, emails, and notifications to streamline the sales process• Created custom price books and utilized data loader to import all products with details and prices• Administered Cvent, an event management software• Coordinated organization-wide projects using the project management softwares Basecamp and Airtable• Boosted unique website views and sales by managing custom ads on Google AdWords• Constructed and implemented custom templates and mailing lists with Mailchimp to send automated marketing material to existing and potential clients• Trailhead Profile: https://trailblazer.me/id/difox

• Developed and executed strategic marketing campaigns to generate sales and create brand awareness• Managed various systems and logistics for on-site programs, including the PyeongChang 2018 Olympics and 2018 World Cup in Russia• Designed marketing materials and presentations using Adobe Creative Cloud and Microsoft Office programs