Dillon Gray Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

- Management of Best-in-Class restaurant with 15 direct reports- Owning reservation configuration to optimize flow and booking- Cultivating and building long term relationships with customers and returning high-level VIPS- Acting as a high-level point of contact for restaurant customer concerns- Partnering with internal leadership team to own guest feedback and resolve cross functional issues- Identifying customer insights and improving customer experience by addressing areas of strength and improvement and proposing new processes and concepts

Philadelphia, Pennsylvania, United States

- Conduct regular inventory, cross referencing product mix reports to identify excess product and implement sales strategies and promotions with front of house servers and the Director of Catering and Events- Building strategic B2B relationships with venders across various industries- Event coordinating high volume parties and helping drive business growth by seeking new leads for Catering and Events- Traveling out of state on behalf of the brand for live media appearances as the face of Emmy Squared on Good Day Philadelphia and Great Day DC- Ensuring day-to-day business and service operations and the weekly scheduling of up to 26 direct reports- Maintaining weekly communications and email blasts concerning business updates and performance feedback- Recruiting, onboarding, and training of new talent not just as Servers but as an effective sales force- Responsible for expensing daily invoices through proper GL coding and maintaining highly organized financial records- Fostering teamwork and positive moral through a people first approach

A contract of Juno Search Partners.Identified and delivered top talent for Account Executive requisitions in MarTech sales as well as highly specialized roles in art direction, brand management, graphic design, IT support and systems admin in Agile environments

Philadelphia, Pennsylvania, United States

- Managed strategic partnerships and met with key stakeholders to understand business plans, growth trajectory, how products and services are delivered, and how revenue is generated- Conducted intake, developed screening guides and candidate profiles, sourced and screened candidates- Analyzed operational pain points and made recommendations for improvements to operational workflow, as well as identifying pain points in filling specifically difficult requisitions through a consultative approach with clients- Experience with WorkDay, ModernHire, and other comparable tools and applicant tracking systems, as well as a variety of sourcing platforms including LinkedIn, Ladders, Monster, and Indeed

Philadelphia, Pennsylvania, United States

- Hired and developed a team of 9 Leasing Agents. Provided direction and critique to maximize rental revenues and occupancy in the properties and portfolios managed by the company. Ensured the implementation and continued practice of advertising initiatives from marketing to sales, across business departments.- Oversaw all corporate marketing and branding for new business projects and property acquisitions- Utilized an array of data metrics to measure return on investment of all advertising, marketing, and social media- Developed budget for entire marketing department and was directly responsible for project management of all digital and print advertising, graphic design, photo direction, and 3D virtual renderings- Created key visuals and data driven presentations for senior leadership to present to stakeholders

Greater New York City Area

- Sourced and interviewed candidates across three departments including sales, warehouse, and management- Extended offers, filed dispositions, and oversaw the hiring process for entire retail location- Conducted training and development and was responsible for overseeing onboarding process to completion

- Supported research projects by conducting literature searches through multiple methods and databases- Conducted own research. summarized data and reported on implication of findings

Bachelor’S Degree, International Studies

Concentration in North Africa and the Middle East

Bachelor’S Degree, Global Security And Emergency Management

Education record

Cross Cultural Education Program