Dillon Dugan Email & Phone Number

Chicago, Illinois, US

• Utilize Blue Yonder, OTM, and SAP on daily a basis to address the transportation demands of numerous facilities.
• Conduct in-depth analysis of cost and service metrics to provide real-time carrier volume recommendations to procurement.
• Partner closely with S&OP to expedite shipments with minimal days of inventory on hand, ensuring timely fulfillment of customer orders and improving fill rate.
• Facilitate targeted meetings with carriers, centering on the optimization of OTD performance.
• Collaborate with the sales department to develop cross-functional best practices for order insertion, focusing on data integrity to proactively address WMS issues.

• Created SOPs for operational activities in NetSuite
• Analyzed marketplace demand to optimize sales and margin utilizing Algopix
• Designed ROI reports to identify and remove low performing Google ad listings
• Standardized reporting across business channels by implementing procedures to clean up historical product data attributes and values in the ERP system
• Closely collaborated with the VP of E-commerce and Google ad representatives to creatively innovate and optimize product marketing performance
• Monitored customer performance metrics by implementing a dashboard in Google Data Studio pulling call and email metrics

Parsippany, NJ, US

• Defined and tracked purchase order metrics to help management hold suppliers accountable
• Chaired weekly KPI meetings to track buyer purchase orders, safety stock, and quality metrics
• Utilized SAP to populate daily shortage reports for biological and pharmaceutical raw materials
• Ran optimization tool using historical and forecasted demand to maintain inventory operations
• Collaborated with the inventory management team lead to design a monthly inventory throughput model evaluating purchase requisitions, open orders, inventory on-hand, and future demand requirements