Dillon Sullivan Email & Phone Number

Enable just-in-time product development requirements gathering activities with business stakeholders, end-users, researchers, designers, and engineers.Achieve business strategy and investment alignment, through system capability gap analysis and operational readiness assessments. Contribute to impact, effort, opportunity, risk, and time-criticality estimation activities and Weighted Shortest Job First (WSJF) prioritization decisions.Manage solution discovery, product research, business analysis activities, and establish high-level solution context problem statements and benefit hypotheses.Define Large-Solution Epics, Capabilities, and Features, with success and acceptance criteria in alignment with the organization’s strategic initiatives.Prioritize and sequence product requirements just-in-time, to ensure timely value delivery in the shortest sustainable lead-time.Establish product backlogs and roadmaps to support quarterly program planning and team sprint planning ceremonies.Evaluate the Continuous Delivery Pipeline, synthesize and steward product requirements from ideation through implementation, and post-release validation.Enable Agile Architecture & Lean UX practices, to maximum outcomes of user-centered design research and reuse of solution architectures and design patterns.Accept product development deliverables for Epics, Capabilities, Features, in non-production and production environments to ensure satisfaction of success criteria.Coordinate user-acceptance testing validation with Product Owners, development teams, business stakeholders, and end-users.Measure post-release success criteria satisfaction over time through various audience and engagement analytics, relative to the Minimal Viable Product (MVP) requirements.Contribute to end-user demonstrations, customer support documentation, and operational training programs.

Cockeysville, Maryland, United States

Mentored a team of Product Owners in the management of multiple Advertising Sales and Trafficking technology product backlogs.Managed Product Owners in the break-down of Features into User Stories with acceptance criteria in alignment with the Product Vision and Solution Context.Developed and maintained short and long-term product development roadmaps.Supported and monitored internal development activities, and third-party deliverables.Conducted product demonstrations and synthesized end-user and stakeholder feedback to inform future planning and requirements prioritization.Engaged with Program and Project Managers to manage dependencies between systems and teams to ensure technical and logistical risk mitigation.Facilitated production release verification, and manage feature specification validation with Product Owners and business stakeholders in non-production and production environments. Established continuous improvement plans to enhance the organization’s strategic competitive advantage.

Columbia, Maryland

Evaluate the Continuous Delivery Pipeline, and represent product development and operational interests to ensure supportability requirements are analyzed and prioritized to decouple feature releases from software deployments, and reduce software delivery time-to-market.Evaluate Agile Architecture & Lean UX practices, and analyze system-wide cross-cutting concernsFacilitate product planning sessions to establish appropriate work-breakdown structures and product backlogs, and enable proper product development and project management tracking activities.Define Large-Solution Epics, Capabilities, Features, and User Stories, and outline their acceptance and success criteria.Contribute business value, risk reduction, opportunity enablement, cost, and potential revenue inputs towards Weighted Shortest Job First (WSJF) prioritization calculations.Enable business strategy alignment, through system capability gap analysis and operational readiness assessments. Contribute towards comprehensive technology platform prioritization and business increment delivery sequencing activities.Build and monitor ADO release dashboards, and Continuous Integration & Continuous Delivery (CI/CD) pipelines. Ensure teams adhere to test execution reporting policies.Coordinate with Systems and Deployment Management Teams regarding non-production and production deployments.Plan and conduct product and solution demonstrations, capture and synthesize user and stakeholder feedback to inform future specification planning.Verify production releases, and validate feature specifications with business stakeholders in production environments. Establish product development and application life-cycle metrics, product, program, and project progress reports.Establish continuous improvement plans to enhance the organization’s strategic competitive advantage.

Columbia, Maryland, United States

Conducted Value Stream Mapping sessions to establish total program lead and process times, percent complete and accurate, and total program throughput.Contributed to cross-functional team design, and Agile Release Train (ART) structures and organization. Conducted Scrum, Kanban, and Scaled Agile Framework (SAFe) role-based training sessions to ensure alignment on process, planning, and execution practices. Coached product development teams, and mentor Product Owners and Scrum Masters through Agile program transformations.Developed department and team-level SAFe transformation plans; establish implementation roadmaps, program increment planning and role-based training schedules.Established technical and non-technical Communities of Practice (CoP), the facilitate knowledge sharing and establish process documentation for cross-functional teams throughout the organization.Administered SAFe program team internal websites, and Solution Intent specification repositories. Developed communication management plans for SAFe program team notifications.Curated CoP content on internal corporate social networking websites.Developed technical communication management policies, to ensure process, program, and project specific notifications were consistent in content and release cadence.Monitored product development life-cycle metrics to identify waste, and optimization anti-patterns.

Columbia, Maryland, United States

Coordinate multiple concurrent software development efforts throughout their full iteration lifecycles.Ensure the development teams are practicing the core Agile principles of collaboration, prioritization, team accountability, and visibility.Organize and facilitate project planning, daily stand-up meetings, product reviews, iteration retrospectives, and release planning. Work with other Agile and product teams to identify and address cross-project dependencies.Identify and analyze project risks and manage mitigation process with project team and stakeholders.Identify and remove impediments and distractions that interfere with the team’s goals.Act as the focal point for project communications, both within team and across team boundaries. Ensure the teams deliver tested, working functionality in each iteration.Ensure the implementation of resolutions identified in retrospective meetings.

Columbia, Maryland

Evaluated business processes, software requirements, and system functions.Analyzed data structures and coordinated data conversion mapping procedures.Designed database entity relationships diagrams in order to accurately configure clients’ business rules.Composed software requirement specification documents regarding application enhancements, user interface design, and gap analysis.Provided support to software developers with regards to application requirements and database specifications.Assisted project managers with design and software implementation decisions.Contributed to end-user training manuals and system operations documents.

Baltimore, Maryland Area

Supervised and managed statistical data collection operations for the Census Bureau’s Philadelphia Regional Office in Baltimore, MD.Supported Census Field Representative team members with all administrative and program procedures, telecommunication tasks and automation equipment.Monitored multiple survey workloads, operational reports, procedural logistics, and program lifecycles.Administered group and individual training sessions, initial and special needs observations and quality control re-interviews.Conducted personal and remote interviews with Spanish speaking respondents.Coordinated effective communication between Regional Supervisors, Managers and team members through survey operations and program directives.

Washington D.C. Metro Area

Assessed program requirements for space, telecommunications, equipment acquisition, automation, recruitment and staffing for large-scale surveys and data collection operations.Monitored and supported administrative, technical, and managerial staff for seven Local Census Offices (LCOs) for the Philadelphia Regional Census Center (PHRCC) during 2010 Decennial Census operations.Salesforce™ Integrated Partnership Contact Database (IPCD) Area Specialist for seven Local Census Offices (LCOs).Coordinated LCO Managers with partnership initiatives involving local City and County governments.

Parkton, Maryland

Coordinated & executed sales and marketing plans.Prospected potential customers in targeted markets.Presented estimates, designs, and installation options.Organized and managed labor, inventory costs, and overhead.Ensured quality and customer satisfaction.

Master Of Science (M.S.), Information Systems

Bachelor Of Arts (B.A.), Electronic Media & Film