Dima Vasilenko Email & Phone Number

Moss, Viken, No

Sarpsborg Kommune, Viken, Norge

Third Line/Endpoint Management ConsultantSpecializing in: Modern Workplace Solutions Application packaging using PSADT and Scappman Client and Endpoint Management O365, Azure, and Endpoint Security Intune and PowerShell Change Management IT Service Management Effective Communication MDM (Mobile Device Management)Experienced in optimizing Office 365 and Azure, ensuring endpoint security, managing change, and delivering superior IT services in collaborative environments.

Sarpsborg Kommune, Viken, Norge

As a Technical Support Specialist my job among other thing were to optimize O365 and Azure environments for enhanced collaboration. Proficient in Active Directory administration, with a focus on maintaining secure and organized digital workspaces. Managing Microsoft Exchange to ensure reliable communication channels. Demonstrated commitment to exceptional customer support, consistently resolving technical issues and fostering positive user experiences. Change management, facilitating seamless transitions to new technologies.

Sarpsborg Kommune, Østfold Fylke, Norge

1.Line/On-site IT support for Viken Fylke. - Setup and maintenance of AV equipment. - On-site support for prompt issue resolution. - Print solutions management for enhanced efficiency. - PC onboarding and user account setup for smooth integration. - Case system utilization for organized issue handling. - Hardware troubleshooting on student laptops ensuring optimal functionality. - Access point administration and troubleshooting for a secure network. - Client troubleshooting for a stable computing environment. - Educational presentations for both students and teachers to help with onboarding processes.