Diana Macfarlane Email & Phone Number

We provide a framework and system for launching new endeavors or leveling-up existing endeavors through mutual mentors and shared experiences.

Greater Sacramento

Seeing the vast reach of natural disasters and unforeseen emergency events cause such adverse impact of to our world and economy made my partners and I want to take action and get involved. We originally formed this company to help frontline workers get much needed equipment and personal care resources when they are in the midst of sleep-deprived, battle in the affected area; fire fighters battling wildfires ravaging California, rescue personnel searching for hurricane survivors in flooded… Show more Seeing the vast reach of natural disasters and unforeseen emergency events cause such adverse impact of to our world and economy made my partners and I want to take action and get involved. We originally formed this company to help frontline workers get much needed equipment and personal care resources when they are in the midst of sleep-deprived, battle in the affected area; fire fighters battling wildfires ravaging California, rescue personnel searching for hurricane survivors in flooded regions, and now even healthcare personnel during a pandemic to name a few. These champions need to have every tool available to continue optimal operation. With the COVID-19 pandemic, we are proud to offer sanitization and disinfection services to both businesses and residential community members. We want to help businesses keep their space safe to be open for its patrons, customers, and staff. We are also assisting multi-location property owners, residents in community living facilities, and anyone that may be concerned about having had an exposure or wanting to use consistent treatment for prevention. Show less

Gold River, Ca

Investment management for distressed receivables portfolios buyers, owners, and assignees seeking consultation and full file-servicing; broker asset purchases, analyze portfolio pricing, provide pool stratification, implement recovery strategy, and manage recovery network for investor clients.

Gold River, Ca (Sacramento County)

Establish, maintain, and build unique servicing models for businesses seeking cost effective, superior liquidation performance of current distressed receivables assets. I strive for outstanding treatment of our clients while ensuring a smooth, rewarding relationship and successful results.

Project Manager for implementation of new information technology systems to address items from preceding SWOT analysis conducted. Project involved upgrading existing on-premises server and software to cloud based solutions, working with existing IT team and vendors through migration, and establish best practice standards through updated SOP documentation. Deliverables included upgraded storage repository, enhanced VOIP system strategies, full server and database migration to cloud solutions… Show more Project Manager for implementation of new information technology systems to address items from preceding SWOT analysis conducted. Project involved upgrading existing on-premises server and software to cloud based solutions, working with existing IT team and vendors through migration, and establish best practice standards through updated SOP documentation. Deliverables included upgraded storage repository, enhanced VOIP system strategies, full server and database migration to cloud solutions, and established new lead conversion content management system. Managed and maintained initial integrations of systems, clients, APIs/connectors, hardware, and network security tools. Show less

Sacramento, California Area

Forged and maintained business affiliate relationships, created new operational strategies to improve ROI by creating proper data analytics department. Re-structured departments for production increase, acquired over $160M of new business inventory which was the record high since inception of the company, and increased margins within first 6-months to improve annual projected revenue by 20% within the year. Grew staff to over 75 by implementing standardized, ongoing training modules, and… Show more Forged and maintained business affiliate relationships, created new operational strategies to improve ROI by creating proper data analytics department. Re-structured departments for production increase, acquired over $160M of new business inventory which was the record high since inception of the company, and increased margins within first 6-months to improve annual projected revenue by 20% within the year. Grew staff to over 75 by implementing standardized, ongoing training modules, and required refreshment testing. Show less

Sacramento, California Area

Oversight of 45-55 staff including collectors, skip tracers, managers, and trainers. Maximize collection revenue, evaluate operational changes and training needs, develop best practices and scorecard guidelines, report ROI, liquidation, and risk assessments on portfolio investments to CEO, stratify debt portfolios, and manage $850Mil+ debt inventory.

Sacramento, California Area

Pre-screen resumes, interview potential production position candidates, and train new hires. Assign management and staff roles, responsibilities, schedules, and hierarchy as well as providing their goals and commission structure. Inventory control, conduct regular data analytics, and create/improve processes within budget and resources to maximum efficiency in all departments.

Sacramento, California Area

Responsible for direct supervision of 10-15 legal and pre-legal collectors daily, building training modules and conducting class training weekly for all new hires, and personally managing a $21Mil debt portfolio. Collaborated in developing the first recorded training modules in the company and standardized its training process to a shorter, more effective timeline. Grew from approximately 15-20 staff to over 100 rapidly as a result.

Bachelor Of Science - Bs, Information Technology W/ Advanced Software Developer Certification

Activities and Societies: Honor Society - National Success and Leadership Society

Business Administration, Management And Operations

High School Diploma, International Baccalaureate, Business Administration, Management And Operations

Activities and Societies: International Baccalaureate, Student Government, Peer Tutor