Production & Inventory Planning - EMEAGlobal Inventory optimization - process development and implementation

Program Management Department Aicraft components (Wheels and Brakes) supply ops for Passanger and Cargo airlines • Daily operations supporting Customer Programs in EMEA region• Daily operations and coordination with MRO in EMEA region • AOG support

•Support Team Leader and Treasury Departments•Develop Training materials and tools•Responsible for training and on-boarding new employees

• Identify customer’s needs and representing company during the exchange operation, offering the advantages or the process and facilitating the cross-selling transactions.• Carry out exchange transactions following settled procedures, obeying the legal procedures and attaining excellence in customer care• Responsible for the direct contact with customers and offer Customers the highest level of care.• Document transactions, according with the legal criteria.• Clarify doubts or attend customer suggestions, clear and complete arguments against a complaint during the exchange process.

Autodesk certification classes has task for expanding activities in more Danish universities as well as in Europe.• Planning of activities for project expanding• Budget management and costs estimation planning•Internal/external communication

• Development of customer database• Developing sales plans and promotional materials• Establishing contact with potential customers• Use of Google Adwords and Google Analytics

Bachelor Degree project: Logistic Efficiency for a company operating on a global scale.(Zebra A/S Tiger)• Market research on Chinese business environment• Structured plan of action• Cost estimation and budgeting• Long term cost and operations planning

Academic Profession Degree project:• Warehouse operations analysis• Time and work optimization for improving efficiency• Stock analysis• Database updates

Customer service and sales - Sky Website quality assurance - Thomas Cook