- Drove UX goals forward through strategic definition. - Mapped out key user journeys to simplify user experience. - Led profile-specific customer interviews and gathered solid user feedback on proposed user-flow changes. - Leveraged Pendo to address critical questions, providing valuable insights to support decision-making. - Developed low & high-fidelity prototypes and detail-oriented Figma mockups. - Worked closely with front-end developers to establish a comprehensive design system.

Played a pivotal role in the conceptualization and integration of Unified Communications products with Contact Center services, challenging and guiding stakeholders from the initial ideation phase to the development of user-friendly interfaces. - Led the design of an analytics tool to monitor the cloud-based services of the company. - Trained in data visualization techniques. - Revealed insights & produced dashboards and reports for comprehensive data representation. - Explored user flows and created prototypes and interfaces for multiple products and features. - Conducted Partner interviews to comprehend use-cases, collect feedback, & enrich the roadmap. - Facilitated user testing initiatives when needed to gather insights. - Analyzed feedback.

A both UX and UI role with focus on e-commerce user-flows and interface consistency across devices.Designed multiple websites fit for desktop and mobile.

Both Project Manager & Web designer at different times. As a Project Manager I coordinated the account team and the creative/development team for multiple projects such as online campaigns for Lufthansa and Microsoft. As a Web designer I was involved in numerous promotional campaigns, website builds, οnline advertising, social media pages, and emails for clients such as L'oreal, Nestle, Microsoft, Heineken, et al.

Multi-project driven role, with emphasis on building new flows and new UIs for websites such as News247.gr, as well as maintaining and developing Sport24, Greece’s largest sports portal.

Held a Web designer role that required an understanding of marketing initiatives as well as dev requirements. Various project involvement such as wire-framing of account handling, localisation in different languages, usability improvements as well as exposure to code writing.