Dimitri Jambé
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Dimitri Jambé Email & Phone Number

Trainer and Resultant - THoCCademy at The House of Contact Centers
Location: Haacht, Flemish Region, Belgium 8 work roles 2 schools
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Current company
The House of Contact Centers
Role
Trainer and Resultant - THoCCademy
Location
Haacht, Flemish Region, Belgium
Company size
23 employees

Who is Dimitri Jambé? Overview

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Quick answer

Dimitri Jambé is listed as Trainer and Resultant - THoCCademy at The House of Contact Centers, a company with 23 employees, based in Haacht, Flemish Region, Belgium. AeroLeads shows a matched LinkedIn profile for Dimitri Jambé.

Dimitri Jambé previously worked as Trainer & Resultant - THoCCademy at The House Of Contact Centers and Practitioner at Levelx4. Dimitri Jambé holds Musical Theatre from Fontys Conservatorium Tilburg.

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The House of Contact Centers

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Profile bio

About Dimitri Jambé

My lead questions:• Do your customers really experience what you envision when interacting with your customer service, (tele-)sales or retention department? • Are your Customer Satisfaction (CSAT), Customer Effort (CES) and Net Promotor Scores (NPS) where you would like them to be? • Are your employees as customer focused, skilled and happy as you hope they are? What I do:Develop and implement impactful workshops, practical training courses and effective change roadmaps in contact center environments that truly enable professionals and leaders to deliver outstanding customer experience. Through:Critically acclaimed soft-skill training and coachingQuality Monitoring (QM) and management that worksInspirational leadership A bottomless well of enthusiasm and optimism

Listed skills include Training, Coaching, Employee Training, Management, and 14 others.

Current workplace

Dimitri Jambé's current company

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The House of Contact Centers
The House Of Contact Centers
Trainer and Resultant - THoCCademy
Haacht, BE
Website
thocc.com
Employees
23
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8 roles

Dimitri Jambé work experience

A career timeline built from the work history available for this profile.

Trainer & Resultant - Thoccademy

Current
The House Of Contact Centers

Mechelen

Bpost:Development & Rollout of “Happy@CustomerCare”A tailormade, full-fledged, high impact change course aimed at developing 300+ contactcenter-agents and managers in practical soft skills and a customer-centric mindsetWinner of the Customer Contact Award 2019 in the category "People".Eneco:Development & Rollout of “KCMI - KlantContact Met Impact) Tailor.

Oct 2012 - Present

Practitioner

Current
Levelx4

Mechelen, Flemish Region, Belgium

Jan 2019 - Present

Owner

Current
Effecticiency

Haacht

Jan 2015 - Present

Mobistar Trainer (Insourced)

Square Melon

Mobistar HQ Evere

> B2C commercial training to the retail sales force with one mission:Bringing out the very best in each and every one of them* Induction programs as well as project-based courses* Development of classroom and E-learning modules* Focus on successfully achieving predetermined learning objectives

Dec 2011 - Oct 2012

Google Trainer

Square Melon

> Training introductory courses to Belgian SME on successfully bringing their business online (www.zorgvoorjezaak.be)* Creation of the course* Project management on the 2nd tour* In partnership with Google Belgium

Mar 2011 - Dec 2011

Account Manager Retail

Scarlet Belgium Nv - Belgacom Group

> Responsible for sales and business relations with the retail partners* On the road everyday contact with shopkeepers and managers all over Belgium in order to stimulate sales of the B2C portfolio* Planning of promotional events* Creation of incentive plans

Aug 2010 - Mar 2011

Training & Coaching Coordinator

Scarlet Belgium Nv - Belgacom Group

> Training IT and soft skills at the Customer Operations department* Development of a training curriculum* Writing manuals & creating presentations* Assisting the project manager with the creation of processes> Achievement: retraining the whole department to new software, product portfolio and processes during one of the biggest network migrations ever.

Sep 2008 - Aug 2010
Team & coworkers

Colleagues at The House of Contact Centers

Other employees you can reach at thocc.com. View company contacts for 23 employees →

SR Sheila Ray Sheila Ray Colleague at The House Of Contact Centers Acworth, Georgia, United States, United States View → WH Wim Hofmans Wim Hofmans Colleague at The House Of Contact Centers Lebbeke, Flemish Region, Belgium, Belgium View → MV Miguel Vos Miguel Vos Colleague at The House Of Contact Centers Belgium, Belgium View → PC Peter Claes Peter Claes Colleague at The House Of Contact Centers Brussels, Brussels Region, Belgium, Belgium View → IE Iris Essers Iris Essers Colleague at The House Of Contact Centers Hasselt, Flemish Region, Belgium, Belgium View → BT Bart Thys Bart Thys Colleague at The House Of Contact Centers Antwerp, Flemish Region, Belgium, Belgium View → KD Kirsten De Clercq Kirsten De Clercq Colleague at The House Of Contact Centers Brussels Metropolitan Area, Belgium View → FB Frank Boeckmans Frank Boeckmans Colleague at The House Of Contact Centers Herentals, Flemish Region, Belgium, Belgium View → PV Pierre Van Damme Pierre Van Damme Colleague at The House Of Contact Centers Lubbeek, Flemish Region, Belgium, Belgium View → SC Suzanna Colomo Suzanna Colomo Colleague at The House Of Contact Centers Brussels, Brussels Region, Belgium, Belgium View →
2 education records

Dimitri Jambé education

Musical Theatre

Fontys Conservatorium Tilburg

High School, Performing Arts

Kunsthumaniora Brussel
FAQ

Frequently asked questions about Dimitri Jambé

Quick answers generated from the profile data available on this page.

What company does Dimitri Jambé work for?

Dimitri Jambé works for The House of Contact Centers.

What is Dimitri Jambé's role at The House of Contact Centers?

Dimitri Jambé is listed as Trainer and Resultant - THoCCademy at The House of Contact Centers.

Where is Dimitri Jambé based?

Dimitri Jambé is based in Haacht, Flemish Region, Belgium while working with The House of Contact Centers.

What companies has Dimitri Jambé worked for?

Dimitri Jambé has worked for The House Of Contact Centers, Levelx4, Effecticiency, Square Melon, and Scarlet Belgium Nv - Belgacom Group.

Who are Dimitri Jambé's colleagues at The House of Contact Centers?

Dimitri Jambé's colleagues at The House of Contact Centers include Sheila Ray, Wim Hofmans, Miguel Vos, Peter Claes, and Iris Essers.

How can I contact Dimitri Jambé?

You can use AeroLeads to view verified contact signals for Dimitri Jambé at The House of Contact Centers, including work email, phone, and LinkedIn data when available.

What schools did Dimitri Jambé attend?

Dimitri Jambé holds Musical Theatre from Fontys Conservatorium Tilburg.

What skills is Dimitri Jambé known for?

Dimitri Jambé is listed with skills including Training, Coaching, Employee Training, Management, Change Management, Call Centers, Sales, and Project Management.

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