Dimitris Kavvadas Email & Phone Number

Athens, Greece

• Manual and Automated testing of the website, mobile application, admin environment and API calls• Review and analyze system specifications• Execute test cases (manual and automated) and analyze results• Report bugs and system defects to software development teams• Conduct post-release and post-implementation testing • Work with cross-functional teams (B2B, B2B2C, Operations, etc.) to ensure the quality of product releases throughout the software development lifecycle

Athens, Greece

• Recruit new Welcome Drivers on an international level by holding candidate interviews and training them on policies and procedures •. Support Partners on their inquiries via various channels such as email/tickets, chats and voice/video calls • Monitor performance and quality of service based on KPIs• Monitor the occurrence of Destination-specific events that might jeopardize the successful operation of service• Do User Acceptance Testing of product developments related to Operations requests/features• Investigating/reporting bugs to the tech team using Agile Methodology & Tools (Jira, Trello, etc)

Athens, Greece

• Logistics (electronic data processing)• Filling on CRM database (CSA)• In charge of retail & on demand sales• Handling purchasing & supply• Providing customer support at the retail location• Expense claims, invoices registration on CSA program (Farmakon)

Master Of Science - Ms, Organizational & Business Psychology

Specialization Certificate, Educational Psychology

Specialization Certificate, Human Capital Management

Master'S Degree, Psychosexual Disorders: Diagnosis & Treatment

Certificate, Cognitive Behavioral Therapy

Bachelor, Psychology