Dimitris Roussos Email & Phone Number
@wind.gr
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Who is Dimitris Roussos? Overview
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Dimitris Roussos is listed as Building Reliable FTTH Network Infrastructure Solutions as Managing Director at Circet Hellas at Circet Hellas, based in Greece. AeroLeads shows a work email signal at wind.gr and a matched LinkedIn profile for Dimitris Roussos.
Dimitris Roussos previously worked as Managing Director at Circet Hellas and Continuous Process Improvement Manager at Psp Telecom & Networking. Dimitris Roussos holds Master, Telecommunications Management from Middlesex University.
Email format at Circet Hellas
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AeroLeads found 1 current-domain work email signal for Dimitris Roussos. Compare company email patterns before reaching out.
About Dimitris Roussos
As the Managing Director of a reputable FTTH network infrastructure company, I am responsible for overseeing the day-to-day operations of the company and leading our team to success. With a passion for the latest technological advancements in the industry, I am dedicated to providing top-of-the-line fiber optic solutions to our clients.At our company, we believe in investing in our team and providing a collaborative and innovative work environment. I am proud to lead a team of dedicated professionals who share our commitment to excellence and customer satisfaction.
Listed skills include Voip, Telecommunications, Sip, Computer Network Operations, and 21 others.
Dimitris Roussos's current company
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Dimitris Roussos work experience
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Continuous Process Improvement Manager
Monitor and improve business processes, promote efficiency, coordinate and lead key projects for improvement across organizational levels.Leading company digital transformation involving major cloud business platforms like G-Workspase and Jira Atlassian.
Head Of Customer Technical Support And Service Fulfilment (Fixed And Mobile Services)
Customer Operations involving functions as: 1st and 2nd Level Customer Support | Order Management & Provisioning | Field Service management | Business Customer Activation | Wholesale / Buy Processes | Regulatory Framework. - Led several transformational IT projects promoting process automation, information integrity & UI experience - Developed QA performance context for identifying patterns, trends, and cost 'leaks'- Re-engineered 100+ processes for Tiers 1 and 2 support, and dispatching activities
Sr Manager / Tier 2 Technical Support
Controlled all customer support Tier-2 incident handling & training activities. Analyzed and designed ITIL based requirements for CRM ticketing platforms (BMC Remedy | Siebel). Defined provisioning flows and escalation process to 3rd parties. Managed several projects for network tools adaptation in ticketing systems. Interacted with regulators, studying compliance, incidents, fulfilment, etc.
Tier 2 Technical Support Manager (Consumer And Business)
Manage 2nd level technical support of residential and business customers for voice, data-internet (ADSL) and IPTV services. Documentation, process re-engineering, KPIs, and functional restructuring.
Telephony Network Planning And Operations Manager
Partnered with other carriers on interconnection issues. Evaluated voice services’ legal matters highlighted by the regulator, EETT (Hellenic Telecommunications and Post Commission).Project: design and deployment of voice network – Incorporated:11 national PoPs (points of presence) plus 2 based in London and Cyprus. Design – pure TDM circuit-switched network supported by Class 5 switches and SS7 signalling links between all interconnection points. Later service expansion to LLU (local loop unbundling) users for direct access over V5.2 and ADSL.
Network Operations Center Manager
Owned design, installation and start-up of VoIP and internet network (21 national and 1 international (London) PoP) – controlled system monitoring, network capacity, and topology planning. Voice services built on VoIP technology, ECI gateways, VocalTec (Israeli telecom equipment provider) gatekeepers over H.323.
Technical Superintendent
Installation, administration, and maintenance of voice network (6 national and international PoPs). Partnered with international operators, and vendors including RAD, ECI Telecom, and Nuera Communications Inc.
System Integrator / Network Engineer
Pre-sales support, Installation superintendent with expertise on Business PBXs, Structured Cabling and Fiber Optics
Cabling Engineer
Structure cabling implementation, wiring specialist for both copper and fiber optics installations. Worked internationally as pre-sales and Area Manager in ME and Gulf Area
Dimitris Roussos education
Master, Telecommunications Management
Bachelor Of Science (Honours), Information And Communication Technology
Diploma, Information Technology
Frequently asked questions about Dimitris Roussos
Quick answers generated from the profile data available on this page.
What company does Dimitris Roussos work for?
Dimitris Roussos works for Circet Hellas.
What is Dimitris Roussos's role at Circet Hellas?
Dimitris Roussos is listed as Building Reliable FTTH Network Infrastructure Solutions as Managing Director at Circet Hellas at Circet Hellas.
What is Dimitris Roussos's email address?
AeroLeads has found 1 work email signal at @wind.gr for Dimitris Roussos at Circet Hellas.
Where is Dimitris Roussos based?
Dimitris Roussos is based in Greece while working with Circet Hellas.
What companies has Dimitris Roussos worked for?
Dimitris Roussos has worked for Circet Hellas, Psp Telecom & Networking, Wind Hellas, On Telecoms, and Teledome.
How can I contact Dimitris Roussos?
You can use AeroLeads to view verified contact signals for Dimitris Roussos at Circet Hellas, including work email, phone, and LinkedIn data when available.
What schools did Dimitris Roussos attend?
Dimitris Roussos holds Master, Telecommunications Management from Middlesex University.
What skills is Dimitris Roussos known for?
Dimitris Roussos is listed with skills including Voip, Telecommunications, Sip, Computer Network Operations, Technical Support, Ss7, Ip, and Ethernet.
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