AeroLeads people directory · profile
Dimitris Triantafyllou Email & Phone Number
Head of Customer Engagement
at
NN
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Who is Dimitris Triantafyllou? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Dimitris Triantafyllou is listed as Head of Customer Engagement at NN, a with 10089 employees, based in Greece. AeroLeads shows a matched LinkedIn profile for Dimitris Triantafyllou.
Dimitris Triantafyllou previously worked as Commercial Director at Novibet and Head of Revenue Growth for International Markets at Novibet. Dimitris Triantafyllou holds Digital Strategies For Business from Columbia Business School.
Company email context
Email format at NN
This section adds company-level context without repeating Dimitris Triantafyllou's masked contact details.
NN
Review company-level records connected to Dimitris Triantafyllou before choosing the right outreach path.
Profile bio
About Dimitris Triantafyllou
Senior professional with extensive experience from top tier organizations in the telecommunications and iGaming industries. Talented in leading and developing successful, high performing teams, which drive commercial success and revenue growth through innovative customer marketing strategies. Proven excellence in designing, developing and deploying growth strategies & projects, combining digital transformation and operational excellence methodologies, to drive customer experience and loyalty, resulting to increased lifetime value.
Current workplace
Dimitris Triantafyllou's current company
Company context helps verify the profile and gives searchers a useful next step.
Nn
14 roles
Dimitris Triantafyllou work experience
A career timeline built from the work history available for this profile.
Commercial Director
Responsible for strategy and commercial budget (full P&L, marketing plans’ responsibility) to accelerate revenue growth. Well-informed and detailed business plans, regarding commercial opportunities related to expansion, potential partnerships, customer experience and product enhancements. Main territories of responsibility: Europe -Greece, Cyprus, Italy, Ireland-, LATAM -Brazil, Mexico, Chile, Ecuador, Peru- & Rest World -Canada, New Zealand, Finland.
Head Of Revenue Growth For International Markets
Oct 2022 - Feb 2023
Head Of Vip Customers
Designed from scratch and launched the globally innovative program of VIP account management, across KAIZEN’s countries (Europe, incl Greece, Cyprus, Romania, Germany, Portugal, Bulgaria, Czech, LATAM incl Brazil, Chile, Peru & Rest World incl Canada, Nigeria). • Design & execute the VIP Acceleration Plan, focusing on revenue growth through operational excellence, customer experience, and brand awareness. Main acceleration pillars: People, Structure, Systems, Processes, CX & Brand• Digital transformation of outbound campaign center (Retention & Selling activities) launching Zendesk-Sell and Aircall as main tools • Create the Real Time Bonus Computation AI Model, which calculates customers’ incentives
Jun 2020 - Oct 2022
Senior Manager – B2B Crm, Customer Experience & Contact Centers
Drove B2B strategy, offering top class customer experience and service. Led and developed a task force of 20 in-house employees, over 100 outsourced FTEs and 2 external partners (CQS, ICAP)• Outsourced the in-house operations of Call Centers (over 100 agents), while decreasing the FTE cost & transforming the CC philosophy from cost center to profit center• Built a premium Business Exclusive Care team, with dedicated Account managers and agents for top corporate customers• CX revamp project: part of 5-strong task force, representing B2B segment, CRM and sales, reporting directly to the CEO & BoD
Oct 2018 - Jun 2020
Manager – B2B Crm, Customer Value Management & Customer Analytics
CRM department transformation via incorporating value management and customer analytics.• Marketing Excellence Award – THETIS Retention tool is an innovative and fully automated contract renewal marketing program, which is based on customer behavior insights and machine learning, to increase retention, revenues and improve the customer experience• Single Digit Churn Rate for B2B converged Mobile & Fixed Services• Created the B2B Customer Base Behavioral Segmentation, which was vital to segment the customer base in different clusters, to better identify opportunities for sustainability and growth
Mar 2016 - Sep 2018
Supervisor - B2B Customer Value Management
Measured and controlled the revenue inflows and outflows from all channels: retail shops, call centers, direct sales force. • Launched a new discounts’ scheme to reduce discounts & credits per customer• Designed acquisition matrix for all channels, and executed retention strategy (renewals) for Key Accounts, reducing requests for counter offers, due to automatic matrix & decreasing credits
Jan 2015 - Mar 2016
Coordinator - B2B Crm
Designed the main outbound campaign plan of B2B customers focusing on retention and ARPU uplift.
Nov 2013 - Dec 2014
Retail Services Product Manager
Sep 2012 - Nov 2013
Crm & Research Coordinator
Oct 2011 - Sep 2012
Retention Representative
Sep 2009 - Oct 2011
Site Administrator / Sales
E-Gate Ltd
Jan 2008 - Jun 2008
Service Workshop
Dec 2005 - Jun 2006
It Support Technician
Apr 2005 - Sep 2005
Team & coworkers
Colleagues at NN
Other employees you can reach at nn-group.com. View company contacts for 10089 employees →
SÖ
Seçil Özçalıcı
Colleague at NnBrussels Region, Belgium
View →
DV
Donna Van Beelen
Colleague at NnNetherlands
View →
ZB
Zsuzsanna Balazs
Colleague at NnHungary
View →
PP
Pepe Pepetinho
Colleague at NnGandía, Valencian Community, Spain
View →
AT
Andreas Tsompolis
Colleague at NnAthens Metropolitan Area, Greece
View →
DK
Dinesh Kumar
Colleague at NnCoimbatore, Tamil Nadu, India
View →
AB
Attila Babinszki
Colleague at NnDebrecen, Hajdú-Bihar, Hungary
View →
JL
Joe López
Colleague at NnPeru
View →
RH
Ramses Hartgers
Colleague at NnAmsterdam, North Holland, Netherlands
View →
MV
Mária Vitálošová
Colleague at NnSlovakia
View →
Seçil Özçalıcı
Colleague at NnBrussels Region, Belgium
View →
DV
Donna Van Beelen
Colleague at NnNetherlands
View →
ZB
Zsuzsanna Balazs
Colleague at NnHungary
View →
PP
Pepe Pepetinho
Colleague at NnGandía, Valencian Community, Spain
View →
AT
Andreas Tsompolis
Colleague at NnAthens Metropolitan Area, Greece
View →
DK
Dinesh Kumar
Colleague at NnCoimbatore, Tamil Nadu, India
View →
AB
Attila Babinszki
Colleague at NnDebrecen, Hajdú-Bihar, Hungary
View →
JL
Joe López
Colleague at NnPeru
View →
RH
Ramses Hartgers
Colleague at NnAmsterdam, North Holland, Netherlands
View →
MV
Mária Vitálošová
Colleague at NnSlovakia
View →
4 education records
Dimitris Triantafyllou education
Digital Strategies For Business
Master Of Business Administration (M.B.A.), Mba In Telecoms
Master’S Degree, Digital Systems & Services - Network-Oriented Information Systems
Bachelor’S Degree, Computer Science And Telecommunications
FAQ
Frequently asked questions about Dimitris Triantafyllou
Quick answers generated from the profile data available on this page.
What company does Dimitris Triantafyllou work for?
Dimitris Triantafyllou works for NN.
What is Dimitris Triantafyllou's role at NN?
Dimitris Triantafyllou is listed as Head of Customer Engagement at NN.
Where is Dimitris Triantafyllou based?
Dimitris Triantafyllou is based in Greece while working with NN.
What companies has Dimitris Triantafyllou worked for?
Dimitris Triantafyllou has worked for Nn, Novibet, Kaizen Gaming, Wind Hellas, and Hellas Online.
Who are Dimitris Triantafyllou's colleagues at NN?
Dimitris Triantafyllou's colleagues at NN include Seçil Özçalıcı, Donna Van Beelen, Zsuzsanna Balazs, Pepe Pepetinho, and Andreas Tsompolis.
How can I contact Dimitris Triantafyllou?
You can use AeroLeads to view verified contact signals for Dimitris Triantafyllou at NN, including work email, phone, and LinkedIn data when available.
What schools did Dimitris Triantafyllou attend?
Dimitris Triantafyllou holds Digital Strategies For Business from Columbia Business School.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Dimitris Triantafyllou you were looking for.
View similar profiles
