Noc Support
Athens, Attiki, Greece
• Tier-1 support for GRNET'S NOC services• Handling communication & troubleshooting with users and institutions• Coordination of technical tickets (Atlassian Suite)• Infra Monitoring (Icinga, Thruk)• Documentation for services and tools• DNS ConfigurationGRNET functions as Greece's national research and education network. It operates under the Ministry of Digital Governance and offers a wide range of services, including internet connectivity, e-infrastructure, digital applications, cloud computing and others to the educational, academic, research, health, and cultural public sectors, thus contributing significantly to Greece's digital transformation efforts.