Justin Dimos Email and Phone Number
I love operations, logistics, e-commerce, product development, and data analytics because it means working with people of all kinds to explore the countless possibilities and opportunities for growth within our company. As the director of operations, logistics, and e-commerce at v-dog, I've worked closely with our warehouses, support team, designers, manufacturers, developers, subscription providers, marketing teams, channel partners, e-commerce platforms, sales channels, and many others, and together, we've optimized every area of our company: subscription models, NTB conversion and retention, product development, Klaviyo and UGC campaigns, inventory management, D2C and B2B fulfillment, CX navigation, order automation and delivery, stakeholder visualization and business analytics, distribution networks, Amazon sales and new channel acquisition, to name a few areas. The most effective solutions all come from a holistic approach to company challenges, which requires (1) unbiased gathering and interpretation of data, (2) clear communication with your team members, and (3) nuanced insight into the various departments of your business. When you listen to your customers and your team, you’re really listening to the ground-level experts on the pain points and friction in your company. I care. A lot.I work from the heart, and I commit myself to companies (and missions) that make a positive impact. We collaborate with the people, communities, and partners we trust, and together, we can achieve success on all levels with talented and dedicated professionals. ==============================ABOUT JUSTIN DIMOSA self-motivated operations and logistics specialist, data analyst, e-commerce manager, and business strategist with years of experience working with diverse team members, warehouses, manufacturers, channel partners, e-commerce platforms, product developers, web designers, Klaviyo and marketing teams, environmental initiatives, and subscription providers.PARTNER & PLATFORM EXPERIENCEShopify, Shopify Plus, B2B, NetSuite, Google Analytics, Google search console, Amazon Vendor Central, Amazon Seller Central, Amazon FBM and FBA, Klaviyo, EDI systems, Chewy, Walmart, Target, Petco, PetSmart, Meta, TikTok, Asana, Monday, Slack, Adobe Suite, Figma, Affinity Studio, QuickBooks, SPINS, Google Workspace, BigQuery, SQL, Microsoft Office Suite, ShipStation, cloud-based WMS, Bold, Recharge, Digioh, Replo, Rebuy, Repeat, Gorgias, Square, Stripe, and many other 3P manufacturers, warehouses, resellers, developers, e-commerce platforms, and fulfillment partners.
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Director Of Logistics, Fulfillment, And Supply ChainV-Dog, Inc Apr 2018 - PresentUnited StatesDirect and oversee all logistics for transportation, ordering, quality assurance, shipping, carriers, delivery, warehousing, budgeting, distribution, supply chain, inventory, sourcing, procurement, manufacturing, and packaging.Analyze key performance metrics and data trends to identify areas of improvement and present visualization reports to help optimize logistics strategies, delivery times, and customer experience with product delivery while also securing cost savings through finding efficiencies and negotiating partnerships. Lead and manage logistics team and 3PL partners while collaborating on major efficiency updates to ensure seamless coordination of logistics activities.Implement and maintain ERP and WMS to maintain uninterrupted fulfillment automation, inventory tracking, PO forecasting with manufacturers, and carrier service. Coordinate with v-planet on international distribution, global supply chain management, and logistics opportunities to combine manufacturing and packaging development, thus reducing operational spends and streamlining delivery timelines within budget.Manage B2B relationships (resellers, grocery, distributors, nonprofits, etc.), launch and update wholesale expansion store, fulfill all distributor orders, allocate all donations and sponsorship funds, and develop impact initiatives with organizations while coordinating national events.Generate clear reporting and comparative analysis sheets for ROI, ingredient and packaging costs, shipping rates, market trends, supply chain expenditures, and advertising spends to evaluate KPIs and discover cost savings, optimization opportunities, and market success strategies.
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Head Of E-CommerceV-Dog, Inc Apr 2018 - PresentUnited StatesManage all sales channels, including Shopify, Amazon, Chewy, Walmart, Petsmart, Target, etc., while developing and implementing all e-commerce strategies to increase online sales and customer engagement on each sales platform (i.e., search indexing, Google ads, Amazon sponsored display, etc.).Designed, launched, and maintain optimized Shopify website theme (v-dog.com and B2B expansion store v-dog-wholesale.com) and high-conversion landing pages while optimizing key words and phrases for high-performance Google traffic analytics. Monitor and analyze website performance in Shopify, subscription platform, 3P partners, search console, and GA4 with both standard and custom events, including conversion rates, churn and save rates, AOV, abandon cart, customer feedback, etc. Manage entire e-commerce platform, including product catalogs and pages, payment processing, and customer experience on and off website, including Shopify transactional emails, review requests, Klaviyo campaigns and forms, product education and quizzes, print promotional materials with QR codes, etc.Monitor and analyze competitor activity and pricing on an ongoing basis to optimize product pricing optimization on website, develop and launch new products, and advertise within Amazon and Google ads with accurate targeting, etc.Collaborate on marketing campaigns, discount strategies (to increase conversion and lower churn), Klaviyo and Shopify flows, affiliate marketing landing pages, and email designs for optimized customer experience to drive traffic and boosts sales.Manage (and negotiate) all B2B business, including the vendor and distributor experience, trade terms, product catalogs, pricing models, bulk order fulfillment, and quality relationship with vendors both domestic and international. Monitor and analyze competitor activity and pricing. And use that information for price optimization on website, developing products, and advertising for Amazon sponsored ads and Google ads.
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Director Of OperationsV-Dog, Inc Apr 2018 - PresentUnited StatesManage all day-to-day operations and workflows for sourcing, manufacturing, packaging, purchasing, sales, and fulfillment levels to optimize productivity and performance while also fostering a work culture of collaboration and communication. Manage all fulfillment flows, warehouses, EDIs, WMS inventory and automation, product catalogs, CPG distribution, subscription partners, business partnerships, shipping and transportation, and e-commerce channels (Shopify Plus, B2B, Amazon, Chewy, etc.)Generate reports and visualizations for stakeholders to present brand strategies, while also providing comparative analysis alongside syndicated and other sales channel data for data-driven decisions and customer behavior insights to recommend growth strategies, maximize output, and minimize operational costs.Manage and communicate with manufacturers on ingredient sourcing, product formulation, production, labeling, regulations, POs, packaging development (print, design, materials, impact, etc.), inventory, shipping (domestic and international), timelines, and damages at every stage of fulfillment.Analyze and evaluate all business-related data and key initiatives for both immediate strategy development and long-term business development. Work closely with project managers and department heads to develop budgetary plans and launch enterprise strategies while develop thriving partnerships with nonprofits, channel managers, distributors, etc. Work with nutrition experts and laboratories to ensure nutrient testing occurs regularly and company complies to all state and federal safety regulations each year. Ensure compliance with all relevant regulations and standards.Organize, manage, and develop all supporting materials for high-volume events (+10k visitors) throughout the United States, offering discounts, samples, and information pamphlets to encourage web traffic and conversion.
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Founder And Business ManagerCanis Major Shop Jan 2018 - Mar 2022Designed, developed, launched, and managed successful Etsy shop and Shopify store.Formulated, designed, launched, and certified vegan dog hygiene products (including paw balm and toothpaste).Designed, printed, and posted specialty / custom packaging, marketing assets (print and digital), stickers, bandannas, and T-shirts.Created, designs, and managed successful Meta accounts and ad campaigns for shop (Etsy, Google ads, strategic web presence, etc.).Added made-to-order screen-printed graphic tees, reaching +5,000 people and making up to 1k orders.Managed independent workshop space and printed all T-shirts with print-on-demand setup.Managed all ingredient, printing supplies, and garment inventory to ensure uninterrupted operational status, which required reporting and projection of sales as well as thorough market research. Offered custom designs and negotiated prices with countless customers.Planned and organized all appearances at events as well as any promotions and giveaways coinciding with all marketing events. Created automated flows to upsell products, announce new designs, provide transparency about donations and product practices, and elicit hundreds of positive reviews.Hosted and worked closely with various community organizations (RepairPDX, Q Center, Wildwood Farm Sanctuary, Planned Parenthood, etc.) to donate operations expertise, fundraising events, volunteer time, custom products (event T-shirts, food products, dog hygiene products, etc.), and other financial assistance.
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Freelance Editor And WriterDimos Creative Content Jan 2007 - Nov 2019Expertise in both Chicago and Associated Press style guidelines and grammar.Collaborated with and advised on hundreds of projects with other editors, writers, marketers, and support team members. Wrote, edited, and proofread original content for print and online features (press releases, reviews, media blasts, interview notes, sell sheets, white papers, web pages, advertisements, business promotions, etc.)Ghostwriting and research for articles and full-length manuscripts.Technical writing, including training manuals and other publications.Proofreading of articles, manuscripts, websites, sell sheets, among other content.Market and contextual research for content targeting demographics.Generate and distribute promotional emails for B2C and B2B campaigns.Create original, innovative, and compelling content/presentations for B2B partnerships.Compile and draft FAQs and related user-friendly materials.Generate and post product descriptions for services, materials, books, etc.Magazine and website design for print publications, e-zines, and publishing sites.Screen, proofread, and edit fiction, poetry, nonfiction for publication (500+ full-length projects). Manage and draft content for writing contests and anthologies. Design and draft content for print brochures, flyers, posters and press breaks.Generate lesson plans, which include goals, adjustments, overviews, assignments, and more.Draft and distribution marketing emails encouraging sales and membership.Research, read, and review products, books, films, and music albums.Draft, research, and post original SEO articles and white papers.Pitch, conduct, transcribe and edit interviews for print and online.Manage, maintain, and post for company blogs, using keywords and SEO practices.Ability to brand company and content based on desired tone and demographics.Office capabilities to work independently and with team, remotely and on-site.
Justin Dimos Education Details
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Creative Writing -
Philosophy
Frequently Asked Questions about Justin Dimos
What company does Justin Dimos work for?
Justin Dimos works for V-Dog, Inc
What is Justin Dimos's role at the current company?
Justin Dimos's current role is Director of Operations, E-commerce, and Logistics @ v-dog, Inc. | logistics, e-commerce, data analytics, fulfillment, product development and launch, operations, supply chain, project management.
What schools did Justin Dimos attend?
Justin Dimos attended University Of Arizona, Indiana University Bloomington.
Who are Justin Dimos's colleagues?
Justin Dimos's colleagues are Anna Gordon, Analise Dambrosio, Fred Krohn.
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