Dina Ismail Email and Phone Number

using a range of office software, including email, spreadsheets and databases;managing filing systems;developing and implementing new administrative systems, such as record management;recording office expenditure and managing the budget;organizing the office layout and maintaining supplies of stationery and equipment;maintaining the condition of the office and arranging for necessary repairs;overseeing the recruitment of new staff, sometimes including training and induction;ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies;carrying out staff appraisals, managing performance and disciplining staff;delegating work to staff and managing their workload and output;writing reports for senior management and delivering presentations;responding to customer inquiries and complaints;reviewing and updating health and safety policies and ensuring they are observed;arranging regular testing for electrical equipment and safety devices;listening to customer requirements and presenting appropriately to make a sale;maintaining and developing relationships with existing customers in person and via telephone calls and emails;responding to incoming email and phone inquiries;negotiating the terms of an agreement and closing sales;gathering market and customer information;negotiating on price, costs, delivery and specifications with buyers and managers;advising on forthcoming product developments and discussing special promotions;liaising with suppliers to check the progress of existing orders;checking the quantities of goods on display and in stock;recording sales and order information and entering figures into a computer system;gaining a clear understanding of customers' businesses and requirements;making accurate, rapid cost calculations and providing customers with quotations;

Reviewing lessons or lectures with students on a one-on-one basis or in small groups. Supervising students in class, between classes and during recreation periods and field trips. Tracking attendance, grading assignments and calculating grades

working on committees including academic boards, governing bodies and task groups;assisting with recruitment, public or alumni relations and marketing activities;administering the 'student life cycle' from registration or admission to graduation or leaving;providing administrative support to an academic team of lecturers, tutors or teachers;drafting and interpreting regulations and dealing with queries and complaints procedures;coordinating examination and assessment processes;maintaining high levels of quality assurance, including course evaluation and course approval procedures;using information systems and preparing reports and statistics for internal and external use;participating in the development of future information systems;contributing to policy and planning;managing budgets and ensuring financial systems are followed;purchasing goods and equipment, as required, and processing invoices;supervising staff;liaising with other administrative staff, academic colleagues and students;liaising with partner institutions, other institutions, external agencies, government departments and prospective students;organizing and facilitating a variety of educational or social activities.