Dina Daranyi Email & Phone Number

Atlanta, Georgia, United States

• Leveraged expertise as a resource in account management cycle for Autotrader and Dealer.com digital retail products by offering consultative support, internal process direction, serving as point person for large dealer.
• Achieved 6- month churn average of 1.5% lost business by effective management of 3 field performance managers and partnering to oversee overall health of Cox Automotive Digital Retail product suite for a book of.
• Acted as Project Manager to oversee change in ownership between Park Place and Avondale Group digital retailing solutions. Worked with a group of 20 members to control complexities, resolve known issues, and keep team.
• Generated on a monthly average over 20 performance reports, 50 account audits, and value presentations for clients and in support of the digital retailing team to help make online retail simple and profitable with.
• Conducted over 600 virtual consultative calls and educated dealers on best practices that increased customer ROI and improved processes within the dealership departments.
• Transitioned to collaborate with product management and product readiness teams in refining Autotrader, "My Wallet" processes and documentation for internal training and Sales Enablement collateral.

Atlanta, Georgia, United States

• Orchestrated implementations across 7 BUs bundled products, specifically as subject matter expert for contract and order entry, delivering informed details at an enterprise-level solution. Collaborated with project.
• Documented processes for 7 BUs for contract and order entry for General Motors in market retail (GM iMR) program project initiative to create Cox Automotive first-ever end-to-end GM iMR bundle.
• Conducted 15 interviews across all 7 BUs, seeking to understand current lead-to-cash and end-to-end program to improve and control needed workflow for a seamless experience.
• Enhanced own project management skills by leading contract and order workstream by creating program scope, schedule, issues, risks, and quality across multiple solution groups, BUs, technology, and enterprise solutions.

Atlanta, Georgia, United States

• Contributed as a key member of 8-employee dealer service consultant pilot team for "Next Generation Sales and Service (NGSS) initiative “supporting dealers and sales field across the Autotrader Group of companies..
• Increased client engagement and sustained churn of < 1.5% for a book of business of 260 accounts through periodic client meetings and performance report reviews.
• Saved $650K in monthly dealer subscriptions by utilizing analytics to monitor the performance of assigned accounts and verified underutilized products were maximized to prevent potential cancellations.
• Coached and mentored 60 newly hired service consultants during the initial pilot and nationwide rollout. Based on training efforts rollout was a success

Atlanta, Georgia, United States

• Spearheaded Autotrader pilot, Next Generation Sales and Service in training new service consultants, supporting account managers and dealer clients.
• Achieved ROI and retention of Autotrader and AutoMart products through proactive training, ensuring product utilization by clients.
• Facilitated training of Autotrader, Kelley Blue Book, and AutoMart products during new hire onboarding. Identified training gaps and opportunities across departments and recommended solutions to leadership to assure.

Suwanee, Georgia, United States

• Primary support and onboarding coordinator for Avon Representatives and District Sales ManagersSupervised implementation of Licensed Avon Beauty Centers (LABC's) in 9-state region and in the Bahamas.
• Coordinated activities for 20 stores, including working closely with New York headquarters in set-ups of new LABC's. Confirmed projects are delivered on schedule and all deliverables are met.
• Provided accurate, dependable service to Representatives and District Sales Managers relative to account status, policies, special programs, shipment deliveries, credit, incentive programs, product information, and.

Bachelor Of Business Administration - Bba, Project Management

Certificate Program, Project Management