Dina Meier Email & Phone Number

Columbus, Oh, Us

Provide exceptional and personalized world class service while adhering to the highest safety standards, protocols, and federal regulations. Coordinate all manner of trip details based on confidential passenger profiles, including extensive and detailed menu planning, catering procurement and sourcing of special request items, and cabin preparation to include foreign destination restrictions and cultural norms. Complete all job duties with flexibility, attention to detail, taking special care to accommodate special diets and experience with children and pets. Attend to all safety functions on board aircraft, to include pre-flight checks of fire extinguishers, oxygen bottles, and first aid kits. Perform predeparture safety briefings. Manage and facilitate all passenger requests for food and beverages, to include food preparation and service, for both passengers and crew. Assist passengers with all needs, to include use of cabin management systems, in-flight technology, and berthing cabin beds. Ensure proper stock and passenger comfort items are in adequate supply. Maintain aircraft cleanliness and stock supplies in galley, lavatories, and flight deck.

Columbus, Ohio, United States

Provided the highest level of service to ensure passenger comfort and safety. Confirmed all emergency and first aid equipment is in working order. Greeted passengers and assisted with personal belongings. Assisted with boarding and disembarking. Performed pre-flight safety briefings. Cleaned and stocked cabin, galley, lavatories, and flight deck after each leg. Developed new hire onboarding process and conducted aircraft familiarization training of new flight attendants. Developed and wrote Flight Attendant Handbook in conjunction with management team.

Provided continuous training and coaching for flight attendants in the areas of appearance, attendance, service standards, manual compliance, cultural awareness, customer confidentiality, customer service, teamwork, and federal safety regulations. Facilitated Crew Resource Management training. Senior Flight Attendant onboard operations during Desert Storm/Desert Shield military charters to the Middle East. Extensive international operations to six continents, included roles as designated French-speaking crew member for flights throughout Europe, Africa, and Asia; served onboard for three global circumnavigation flights.