Deshawn Industrious, Mph Email & Phone Number

Greater Atlanta Area

• Build relationships with physicians and other health care providers within the metro-Atlanta area to facilitate timely document processing for billing of referrals and sales growth.
• Initiate content development for new portal manual and informational documents for dissemination to all external partners to encourage participation on updated online portal system.
• Develop training guides using Microsoft Word and Powerpoint to facilitate physician understanding of online physician portal as a resource to improve office efficiency and time management for patient care.
• Coordinate delivery of orders for home health, palliative care, and hospice patients to all major healthcare facilities and private physician offices on daily/weekly basis.
• Utilize various forms of communication to communicate with physicians and office staff to improve timely return of patient orders for organizational compliance with home health/hospice policy and regulations.
• Develop and coordinate strategic plan to increase physician office utilization of updated online portal by 25% over a period of 3 months.

Greater Atlanta Area

• Lead and coordinate team to ensure Physician Support goals are met in relation to distribution and attainment of signed physician orders, which facilitates timely billing for revenue cycle.
• Spearhead the development of a new online, portal system to facilitate physician completion of orders and increase departmental and organizational control of documents to reduce errors, and improve communication and.
• Initiated content development for portal manual and information guides to be disseminated to all physician partners to encourage participation on new, online portal system.
• Decreased number of pending documents for Kaiser primary care providers (>400) by 50% within 6 months without relapse over the following 24 months.
• Implement effective communication strategies to increase physician enrollment and usage of the online physician portal as a preferred method for the timely completion of patient orders.
• Manage physician database by mitigating redundant entries and initiate physician verification processes to facilitate delivery of health services and prevent delay in claims billing.

Atlanta, Georgia, United States

• Conduct interviews of individuals with laboratory-confirmed, probable, and suspected diagnoses of COVID-19 to gather information including symptom history, source of illness, list of close contacts, and activity.
• Apply critical thinking and problem-solving skills in responding to client issues, questions and concerns around COVID-19 testing, state isolation and quarantine guidelines, and personal circumstances.
• Utilize prioritization, prompt action, and attention to detail in epidemiological documentation and data management as part of multiple investigations.
• Obtain and review patient demographic, location, laboratory, and clinical information available in disease surveillance systems to determine investigation priorities while adapting to changing local protocols.
• Stay abreast of policies and procedures regarding confidentiality, privacy, and data security for the handling of sensitive client information and protected health information.
• Employ dynamic communication and interpersonal skills, cultural competency/ sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds.

Greater Atlanta Area

• Drafted grant proposals to solicit private and public funding to implement a comprehensive asthma care program for high-risk asthmatic children.
• Designed a brochure and coordinated the distribution campaign to increase asthma education in over 15,000 residents in high-risk communities.
• Analyzed GIS systems and state statistics to identify zip codes with the highest asthma ER visits to advise health department and coalition leadership on resource allocation.
• Coordinated workshops to educate residents, health professionals and stakeholders on prevention strategies to decrease the prevalence of chronic disease.
• Developed and evaluated a needs assessment survey to inform stakeholders of health behavior changes helpful towards reducing asthma-related hospital visits.
• Counsel residents at health fairs and neighborhood meetings about behavior modification such as smoking cessation, dietary guidelines and screenings for early disease detection.

Greater Atlanta Area

• Performed data collection and data entry for a longitudinal prostate cancer research study to bring over 2,000 non-compliant patients up-to-date within database.
• Communicated with and relayed medical information between physicians, directors and supervisors to perform research inquiries for published studies.
• Coordinated housing assignments for out-of-area, low income patients with non-profit housing centers to increase patient retention throughout treatment stages.

Macon, Georgia Area

• Researched chronic disease co-morbidities and access to care statistics of rural Georgia counties to identify gaps in primary care delivery associated with physician retention.
• Conducted data entry and analysis on 7 years of quantitative data for a research study designed to analyze the inclusion of chronic disease management principles within medical school curricula.
• Developed an online questionnaire administered to health department directors to assess processes for public health workforce development.

Macon, Georgia Area

• Surveyed current residents of Houston County, GA to conduct a needs assessment for African Americans.
• Identified and evaluated healthcare access and services available to residents of Houston County, GA.
• Evaluated local, state, and federal organizations that work to prevent and treat cervical cancer in Texas as it pertains to at-risk populations.
• Developed a needs assessment and health promotion program plan for the secondary prevention of pediatric asthma.

Greater Atlanta Area

• Performed a literature review of disease surveillance systems and pediatric asthma to increase organizational understanding of nationwide data collection methods.
• Conducted and evaluated a needs assessment survey of Georgia school nurses to identify gaps in data collection pertaining to access to care and related resources among students.
• Presented survey results at the 2011 Georgia Association of School Nurses Conference to offer additional guidance toward improving current asthma surveillance processes and resource needs.

Macon, Georgia Area

• Conducted a survey of low-income patients to advise the executive director on procedures and processes related to quality assurance and to facilitate improvements.
• Researched the role of federally qualified health centers (FQHCs) within healthcare delivery models and compiled a statistical report to advise local health and hospital directors on the need for continued support for.

Macon, Georgia Area

• Instructed incoming referees on sports management and rules by assisting on developmental clinics.
• Performed critiques of referees before, during, and proceeding intramural games.
• Managed intramural games by creating a competitive and safe environment for all participants and spectators.

Greater Atlanta Area

• Developed math and science lesson plans evaluated by Atlanta Public School faculty and instructed classes of 12-25 middle school-aged students.
• Stimulated the students’ abilities by emphasizing their creativity and the development personal goals.
• Maintained an open, respectful, and comfortable learning environment for the students.

Doctor Of Philosophy (Ph.D.), Public Health

Public Health Leadership program concentration - focused on providing leadership training and experiences in the public health community.

M.P.H., Public Health

Activities and Societies: Mercer Public Health Association, Phi Kappa Phi National Honor Society

B.S., Biology

Activities and Societies: Mercer Rotoract, Mercer Intramurals, Barnes & Noble College Bookstore, All God's Anoited People Evangelizing