As a QA Manager at iFocus Systec, a leading provider of IT solutions and services, I oversee the quality assurance activities of multiple projects across various domains and industries. With over 12 years of experience in the software testing industry, I have a proven track record of delivering high-quality products and services that meet the needs and expectations of the customers.I have a strong background in test automation, Jira, regression testing, and agile methodologies, as well as certifications in ISTQB, CSM and CSPO. I collaborate with the project managers, developers, and stakeholders to plan, design, execute, and report on the testing processes and outcomes. I leverage my skills and expertise to identify and resolve issues, improve efficiency and effectiveness, and enhance customer satisfaction and loyalty. I am passionate and dedicated to implementing creative and cutting-edge quality review processes that improve the organization's market reputation.