Dinesh Kumar Email & Phone Number

Tapukara

Regional server & Web Admin as well as system & Network administrator.Technical support to purchase/HR function for product selection of purchase related to voice/Data communication, hardware, Server, Internet Service provider etc.Coordinate and ensure correct and timely setup of hardware & its distribution at northern location.Defining and ensuring implementation of data and power back up strategy for northern location.Giving inputs to purchase dept for vendor rating for main… Show more Regional server & Web Admin as well as system & Network administrator.Technical support to purchase/HR function for product selection of purchase related to voice/Data communication, hardware, Server, Internet Service provider etc.Coordinate and ensure correct and timely setup of hardware & its distribution at northern location.Defining and ensuring implementation of data and power back up strategy for northern location.Giving inputs to purchase dept for vendor rating for main IT vendor to improve service support for their regions. Dealing with Germany on support issues related to Authorization, Information request and service regarding SAP and system administration for Northen region.Maintain, Plan and implement IT infra for northern location.Technical support to all regional users and troubleshooting for common N/W & Hardware problems.Maintaining and ensuring timely support as per agreed SLA.Monitor: N/W device, Server, Web Server.Admin support in SAP like User & Spool basic admin, user authorization request, SAP access via smart card VPN client.Maintenance of quality Manual System.Maintaining & updating the secure IT infra. Show less

Tapukara

IT infra support, design and management. Provide the IT support to end user. and also support North region of branches. deployment of new hardware as per policy.

Gurugram, Haryana, India

 Operating system (OS) installation, troubleshooting, upgrades and patches for desktops and laptops of windows 7, windows 8 and windows10. Troubleshooting & resolving incident (Hardware & Software) related to desktops, laptops and associated peripherals. Troubleshooting of network connectivity (LAN) issues. Installation of desktop, laptop and hardware as per user requirement. Monitoring of networks, Servers & ISPs through WhatsApp gold software. Configuration of print… Show more  Operating system (OS) installation, troubleshooting, upgrades and patches for desktops and laptops of windows 7, windows 8 and windows10. Troubleshooting & resolving incident (Hardware & Software) related to desktops, laptops and associated peripherals. Troubleshooting of network connectivity (LAN) issues. Installation of desktop, laptop and hardware as per user requirement. Monitoring of networks, Servers & ISPs through WhatsApp gold software. Configuration of print device (Network & Local) on desktops and laptops. For virus free environment using – SEP (Symantec Endpoint Protection), McAfee & Bit locker for encryption. Installing and troubleshooting of all types hardware regarding (Desktops, Laptops, Printers & Scanners).  Desktops & Laptops configuration as per company policy. Co-ordinate with vendors or support as Lenovo, HP. Show less

Gurgaon, India

End users support, costumer support engineer.

Tapukera Rajasthan, India

Installing Operating Systems (W7, W8, W10),Creating users Profiles Configuration & Troubleshooting of MS Outlook 2016 , Depth troubleshooting in windows 10, win7 & Win 8 services and Registry Settings Etc• Installing Operating Systems & Software's used by the users• Responsible for conducting VC (Video Conference) with different location With Desktop Sharing, Provide Remote Support Using TightVNC,Teamviewer.• Antivirus Management Mcafee Endpoint in PC’s and Mcafee Encryption in… Show more Installing Operating Systems (W7, W8, W10),Creating users Profiles Configuration & Troubleshooting of MS Outlook 2016 , Depth troubleshooting in windows 10, win7 & Win 8 services and Registry Settings Etc• Installing Operating Systems & Software's used by the users• Responsible for conducting VC (Video Conference) with different location With Desktop Sharing, Provide Remote Support Using TightVNC,Teamviewer.• Antivirus Management Mcafee Endpoint in PC’s and Mcafee Encryption in Laptops,• Other PC Software support• Troubleshooting Desktop related issues Internet Connection using Proxy Servers.• Troubleshooting in Honda Car Plant Line Side GALC,FET,QICS Application Systems.Network Level Support• Maintain all Networking devices like, Switch, Router, and LAN/WAN Etc. Cable Punching, Cable Crimping, Cable Installation Etc. Configuring Wireless Routers, Configuring Cisco Routers,• Labeling All The Network Racks Available in Honda Car Plant• Troubleshooting and solving Network related Problems individually and with the team support.• Troubleshooting Network Problem, Using Lan Tester and Providing Perfect Solution,• Using Command Line Tools If System Is Not Getting Network IP.Server Level Support• File Server Support (Creating New File Server, Sharing Files and Folders, Proving Special Permissions over Folders and Files, Disk Quota Management, Etc.)• Administration and management of user accounts, groups and controlling access rights using Active Directory• Password reset & account unlock on Active Directory Domain Controller• Print Server Support (Creating New Print Server, Installing New Printers over Server, Providing Permissions over Printers, Etc.) Show less