Dinesh Kumar Email & Phone Number

Delhi, India

• Managing & training an IT Team having 4 system administrators & programmers• Managing & Maintaining of Microsoft Domain Controller, Active Directory, Server 2012,2016• Managing of Fortinet100E firewall with various location setup• Managing of vCenter, vSphere, Virtualization, Hyper-V, VMware-Workstation• Coordinating with BSNL Sonipat & Rohtak for various IT projects• Attending meeting with different clients when required• Helping user for their daily routing issues via ticket system• Data backup & restore when required from QSAN, Net gear TrueNas• Understanding customer’s requirements and design, implement solution including hardware devices• Managing & maintaining of Data Center having approx. 300 Server & Complex networking• Managing of Microsoft SQL Server, data backup• Supporting remotely located clients for their IT issues• Data security, Monitoring of Network Traffic, CCTV Cameras, Group Policies, Tally ERP 9• Website hosting, updating & Maintaining on different platform• Coordinating, Conferencing, scheduling, data sharing using G-Suite• Working with Microsoft Office-365

Haryana, India

Worked as System Administrator. Managing and maintaining of Microsoft Windows server, Wired & wireless networking, terminal services, hardware and software firewalls, EPABX system, Network security, coordinating with ISP & other vendors.

Noida Area, India

• Maintaining and managing of server 2008 domain controller• Configuration and maintaining of software and hardware firewall• Managing & Troubleshooting of Linux• Monitoring of server event logs & fixing related issues• Updating the files on FTP server using FileZilla• Data back on daily basis & restoration on required time• Maintaining and maintaining of WSUS server on Server 2008• Maintaining & Managing Wireless, wired networking,

Noida Area, India

• Installation and configuration of Cyberoam100ing Firewall.• Windows server migration from server 2003 to server 2008• Maintain and Manage Windows Server 2008 • Maintaining all IT asset record, Data security, FileZilla• Maintaining & Managing Wireless networking, Firewall Security • Check issues over remote software and resolve Technical issues • Responsible for handling issues with windows, third party software • Remotely support foreign Customers for their computer’s issue• Monitor and train the agents on latest issues • Handle all the queries of agents and give them proper solution to fix • Internet Filtering and blocking unwanted websites, Domains • Troubleshooting Windows 8, Windows 7, Vista and Mac 10.* , Linux OS

Noida Area, India

• Maintain and Manage Windows Server 2003 Environment, Windows Server 2008• Managing Wireless networking, Firewall Security• Provide Voice based troubleshooting support to customers.• Check issues over remote software and resolve Technical issues based on customer's query.• Responsible for handling issues with windows, third party software and peripheral devices.• Communicate Quality standards and maintain customer satisfaction Index.• Monitor and train the agents on latest issues• Should come up with new troubleshooting techniques• Handle all the queries of agents and give them proper solution to fix the issue.

Msc It, Information Technology, A+

I studied about Linux, vb.net, c++, PHP, Computer Network, Firewalls Security

Advanced Post Graduate Diploma In Computer Application, Computer Engineering, A+

I STUDIED AND PRACTICED ABOUT PHP, MYSQL, NETWORKING, LINUX, COMPUTER SECURITY,FIREWALL

10Th Common