Dinesh Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

•Leading the monthly reconciliation for the various business divisions so that ARR file, preliminary numbers, and the sales operations dashboard can be published•Managed to process around 3000+ Opportunities during quarter and year-end.•Ensured data is clean by doing weekly/monthly audits and provided feedback to the team.•Cross-trained existing employees to maximize team agility and performance.•Maximized performance by monitoring daily activities and mentoring team members using Dashboards.•Established, measured, and tracked SLAs to monitor and performance of businesses as well as their team members•Managed to work on special projects like validating historical data, page layouts, multi-year deals, etc.•Driven operational efficiency by identifying areas of improvement and driving solutions through automation and scalable processes•Evaluated employees' strengths and assigned tasks based upon experience and training.•Delivered feedback to decision-makers regarding employee performance and training needs.•Accomplished multiple tasks within established timeframes.

Bengaluru Area, India

.•Onboarded new employees with training and maintained onboard template using the project management asana/smart sheets.•Published sales ops dashboard monthly to the sales leaders and sales team.•Managed to process around 2000+ Opportunities across all the business units for each month using a team of six members.•Helped management and admin team by doing testing in full2 sandbox as and when there was some implementation, process change, or addition/deletion of fields.•Maintained detailed records of daily progress to identify and correct areas needing improvement.

Bengaluru Area, India

• Respond to requests to create accurate orders/opportunities within Salesforce CRM.• Navigate within Salesforce objects and fields to locate information and find errors in data. • Document process improvement opportunities. • Worked closely with Salesforce admin, Billing, and Sales to optimize and improve sales process and approval processes

Bengaluru Area, India

•Mentored and Monitored team performance to ensure efficiency in process for meeting targets & daily reporting to Key Management group•Assisted the organization in performing data compiling, analysis required to evaluate the given data•Responsible for the development, improvement, and maintenance of the Resident Engineer, RMA and ELCOT programs and its processes•Coordinate activities between business units, company associates and support teams•Tactical planning and analyzing for assessments of Quality details to achieve the planned target•Updating ALL IN ONE Report, on service orders created a basis from agents and service centers with the respective status•CDS Report customer Delight score for field partners and partner managers•Think Circle CDS: For Group of Lenovo Customers Accounts•PPSN: Parts Per Serial Number Requested & Used by Field Partners•Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for accurate data•Providing various Monthly status reports and other ad hoc requests for senior management•Preparing Service request & Service order level TAT report on weekly basis

Bengaluru Area, India

•Involved in Media Monitoring & Market Research.•Analyzing articles from Meltwater & Cision Tools.•Providing clients with the most accurate and evidence-based brand analysis information. •Analyzing the brand exposures generated across all forms of media.•Deep understanding of sponsorship impact and effectiveness and helping the clients to maximize their marketing investments.•Conducting in-depth data analyses using traditional and advanced methods.•QC Check for Multiple Project Reports•Worked in major Projects Red Bull, Rolex, WEC, StubHub?•Worked under Radius for MLB & NHL.