Dinesh Kumar Email & Phone Number

Bengaluru, Karnataka, India

• Leading the monthly reconciliation for the various business divisions so that ARR file, preliminary numbers, and the sales operations dashboard can be published
• Managed to process around 3000+ Opportunities during quarter and year-end.
• Ensured data is clean by doing weekly/monthly audits and provided feedback to the team.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members using Dashboards.
• Established, measured, and tracked SLAs to monitor and performance of businesses as well as their team members

Bengaluru Area, India

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• Onboarded new employees with training and maintained onboard template using the project management asana/smart sheets.
• Published sales ops dashboard monthly to the sales leaders and sales team.
• Managed to process around 2000+ Opportunities across all the business units for each month using a team of six members.
• Helped management and admin team by doing testing in full2 sandbox as and when there was some implementation, process change, or addition/deletion of fields.
• Maintained detailed records of daily progress to identify and correct areas needing improvement.

Bengaluru Area, India

• Respond to requests to create accurate orders/opportunities within Salesforce CRM.
• Navigate within Salesforce objects and fields to locate information and find errors in data.
• Document process improvement opportunities.
• Worked closely with Salesforce admin, Billing, and Sales to optimize and improve sales process and approval processes

Bengaluru Area, India

• Mentored and Monitored team performance to ensure efficiency in process for meeting targets & daily reporting to Key Management group
• Assisted the organization in performing data compiling, analysis required to evaluate the given data
• Responsible for the development, improvement, and maintenance of the Resident Engineer, RMA and ELCOT programs and its processes
• Coordinate activities between business units, company associates and support teams
• Tactical planning and analyzing for assessments of Quality details to achieve the planned target
• Updating ALL IN ONE Report, on service orders created a basis from agents and service centers with the respective status

Bengaluru Area, India

• Involved in Media Monitoring & Market Research.
• Analyzing articles from Meltwater & Cision Tools.
• Providing clients with the most accurate and evidence-based brand analysis information.
• Analyzing the brand exposures generated across all forms of media.
• Deep understanding of sponsorship impact and effectiveness and helping the clients to maximize their marketing investments.
• Conducting in-depth data analyses using traditional and advanced methods.