As an assistant manager of marketing and sales, encompasses a range of responsibilities to support the success of both the marketing and sales departments. My primary objective is to help drive sales growth by implementing effective marketing strategies and converting leads into customers

Customer & Retailers - Drives the overall operations of the mall by managing the Retailers & customers, by offering comfortable environment and quality services with adequate facilities leading to increased footfalls and enhanced consumption. • Process - Create and develop processes and services which deliver an enhanced proposition / efficiencies in achieving operational challenges. • Organization Goals - Direct, support and manage the key functional departments, concierge services… Show more Customer & Retailers - Drives the overall operations of the mall by managing the Retailers & customers, by offering comfortable environment and quality services with adequate facilities leading to increased footfalls and enhanced consumption. • Process - Create and develop processes and services which deliver an enhanced proposition / efficiencies in achieving operational challenges. • Organization Goals - Direct, support and manage the key functional departments, concierge services, Floor operations, Housekeeping, Security & Parking, encompassed team by powerful motivation, effective conflict resolution and was successful in bringing out the best in them thereby achieving organizational goals. • FLS - Managed emergency situations to ensure business continuity retention and Attend such incident as soon as practical and act as an ambassador for the business in protection of our brand integrity • People Management - Job description, recruitment & selection, training, scheduling & deployment, KRA's development, performance review & recognition, coaching & support, appraisals & promotions, rewarding & retention. • Audits - Customer Satisfaction Index, Retailer Satisfaction survey, Fire & life Safety audit, Product quality checks, Restaurant health & safety checks. • Tenant & Fit out control - New store opening, Renovation & Churns, Top performing & Low performing tenant’s performance review and operational Support. Show less

As a Nhance app loyalty program senior executive, I would be responsible for overseeing and managing the strategic development, implementation, and maintenance of the company's loyalty program. • Developing a comprehensive loyalty program strategy that aligns with company goals and objectives.• Analyzing customer data and insights to identify opportunities for program enhancement and engagement.• Overseeing the design and rollout of new loyalty program features and… Show more As a Nhance app loyalty program senior executive, I would be responsible for overseeing and managing the strategic development, implementation, and maintenance of the company's loyalty program. • Developing a comprehensive loyalty program strategy that aligns with company goals and objectives.• Analyzing customer data and insights to identify opportunities for program enhancement and engagement.• Overseeing the design and rollout of new loyalty program features and benefits.• Managing the program's budget and ensuring ROI metrics are met.• Collaborating with cross-functional teams, such as marketing, IT, and customer service, to ensure program success.• Monitoring program performance and KPIs, conducting regular analysis and reporting to senior management.• Maintaining relationships with external vendors and partners to enhance the program's offerings.• Staying current on industry trends and best practices in loyalty program management.•Manage the campaigns, user acquisitions, retentions, and engagement.• Promote constantly the (for user loyalty and engagement) digitally through UAC, Facebook, Affiliate partners, Native, in-mall promotions• Marketing - coordinated operations related activities, Mall application (Nhance), CTA's & Promotions, Event planning & execution.Overall, my role as a loyalty program senior executive would be to drive customer loyalty, retention, and engagement through the strategic management of the program. Show less

A CSR (Corporate Social Responsibility) Project Coordinator am responsible for planning, implementing, and managing the company's CSR projects and initiatives.• Developing and implementing CSR strategies and initiatives that align with the company's core values and objectives.• Collaborating with cross-functional teams to plan and execute CSR projects, including identifying key stakeholders and managing project timelines.• Building relationships with external partners, non-profit… Show more A CSR (Corporate Social Responsibility) Project Coordinator am responsible for planning, implementing, and managing the company's CSR projects and initiatives.• Developing and implementing CSR strategies and initiatives that align with the company's core values and objectives.• Collaborating with cross-functional teams to plan and execute CSR projects, including identifying key stakeholders and managing project timelines.• Building relationships with external partners, non-profit organizations, and community stakeholders to support and enhance CSR initiatives.• Monitoring and evaluating the impact of CSR projects, tracking key performance indicators, and reporting on progress to internal and external stakeholders.• Communicating the company's CSR efforts internally and externally through various channels, such as social media, press releases, and company reports.• Monitoring and evaluating the impact of the project on the community and the organization• Creating reports and presentations to communicate the progress and success of the project to senior management and stakeholders Show less

• Overall, event sponsorship marketing for companies looking to increase brand visibility and drive business results.• An event coordinator is responsible for planning and organizing various types of events• AS PR coordinator responsible for creating and maintaining a positive public image for their organization or client.