Managed and maintained the IT infrastructure at Planys Technologies and Oversaw 40 Linux machines, 90+ Windows machines.Google Suite Administration: Managed Google Suite user creation, group configurations, email backups, deletions, and group moderation.Microsoft Office 365 Administration: Handled user creation, license assignments, and overall account management.Kaspersky Endpoint Security: Administered Kaspersky Endpoint Solution Antivirus, encryption, USB blocking, and policy configurations.Software and License Management: Managed software licenses, subscriptions, renewals, and maintained a software inventory sheet.SolidWorks Management: Provided general support for SolidWorks and conducted SolidWorks PDM server backups.NAS Administration: Configured and administered NAS storage, network settings, storage structures, and permissions.IT Inventory and Ticketing: Maintained IT inventory, managed the GLPI portal, and handled ticketing portal scripts and email notifications.Printer and Scanner Management: Oversaw the deployment and maintenance of printers and scanners.Operating System Management: Managed Windows OEM and Volume Licenses, pre-installed OS software, and Ubuntu operating system installations.Budget and Financial Management: Prepared IT budgets, PR requests, ECQ requests, bill submissions, and maintained IT payment sheets.Policy and SOP Development: Developed and maintained IT policies, SOPs, checklists, email and internet policies, laptop policies, and ransomware awareness posters.Document Control and Versioning: Managed document control and versioning processes to ensure compliance and efficiency.Onboarding and Offboarding: Handled IT onboarding and offboarding processes, including system maintenance checklists and steps.System and Server Rack Maintenance: Conducted regular system and server rack maintenance.Cloud Technologies: Managed CloudBerry backups, NAS to AWS sync, and Psono password management.

On site Desktop Support Engineer (L2) at L&T Shipbuilding

On site Desktop support Engineer at Sate Back of India (SBI) Branches in Chennai