Dinesh Kumar Email and Phone Number
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Senior Leadership positions at GICs to drive growth of IT centres starting from build-out to embedding the skills and capabilities for the future. Driven to deliver on organization goals, successfully played variety of leadership roles with proven track record around Large program delivery, IT Sourcing, Vendor Management, Information Risk Mgmt, etc. Exceptional people management skills to manage global teams in complex organizational constructs. Track record of building strong relationships with stakeholders to maximize business value.
Wiseengage Private Limited
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- wiseengage.com
- Employees:
- 2
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Chief Operating Officer | Business Head - GccWiseengage Private LimitedBengaluru, Ka, In -
Managing Director/India Site LeaderTresata Apr 2021 - PresentBengaluru, Karnataka, India* Directly accountable for all Operational functions (Functioning of India Board, HR/Payroll, Recruitment, Finance & Accounting, Real Estate and Statutory compliance) as the Site Lead & Board Member for Tresata India* Driving Product Engineering capabilities across Front-end, Back-end, DevOps and QA functions for the India Site* Strategic inputs & insights as member of the Global Leadership Team to help drive the business objectives for Tresata* Strategic Partner management in India on Product Development to consistently help drive value through the partnership* Branding efforts to position Tresata as Employer of Choice* Continuous measurement on effectiveness of India site capability to drive engineering improvements and product delivery innovation -
Independent Consultant/AdvisorZinnov May 2019 - Apr 2021Bangalore Urban, Karnataka, India* Design and execution of GCC/GCOE Set-ups catering to strategic needs of Global R&D/Engineering Organizations - Translate Org strategy to design plan – align on GCC drivers, business case and due-diligence* Execution across workstreams - Site set-up, HR Policies, Payroll, Talent Acquisition and Knowledge Transition* Develop on bespoke use cases for GCC Set-ups across workstreams to deliver on innovation as strategic driver -
Retail It Programme DirectorShell Jul 2015 - Apr 2019Bengaluru Area, IndiaHead of IT for Retail business, responsible for delivering Global IT Platforms, spread across 4 IT hubs (Bangalore, London, Hague & Houston) with total budget USD 155 M, leading a team of 80 globally. * Leadership role at Bangalore IT Hub for Downstream IT Function to scale upto 700 in 18 months* Driving Cost reduction of 30% through transition of roles and embedding of capabilities* Achieved zero loss in productivity in first 12 months and 10% productivity gains in 30 months as an outcome of roles transitioned into India* Led successful integration into the Global Organization within 18 months* Led insourcing efforts (150 FTE) from the incumbent IT Partners based on intrinsic capabilities* Led Business assurance efforts in areas where Data privacy issues were identified by the business across 60 customer facing applications and apply remediation measures to eliminate the business risk exposure* Led Best practices in set-up of COEs for SAP and Business Analyst function led by the Bangalore Hub and the local leaders taking the lead on it* Led number of Bangalore Site level initiatives – Talent Acquisition/Retention, Skills & Capabilities for the Future, HR Best practices, ICC Panel, Health & Safety, CSR, Cross-culture engagement -
Vice President - Strategic Sourcing & Vendor Management (Tech & Operations)Deutsche Bank May 2009 - Jul 2015BangaloreGlobal Head for Strategic Sourcing for Technology & Operations, responsible to manage the relationship with 3 Tier 1 Strategic vendors (HCL, TCS & Infosys) accounting to circa 200 M Euros. Head of Vendor Management function driving continuous improvement initiatives and strategic value through the engagements. Member of IT Leadership, reporting into Global Shared Services Head* Delivered annualized 15% cost savings over a period of 05 years through vendor rationalization and contract negotiations* Established Vendor Governance Framework to drive strategic partnership and monetize value delivered by the strategic vendors. The recovered value was upto 12M Euros over a period of 03 years.* Global PMO Lead for Technology & Operations. Standardized process and implemented Six Sigma Lean principles to drive efficiencies in the processes resulting in reduced headcount of 4 FTEs globally.* Set-up Testing/QA COE at Bangalore Hub – Ramped upto a team of 28 FTEs over a period of 03 months to drive testing efforts across the different LOBs; resulted in cost savings of 250K due to efficient process and best practices implemented including replacing contractor staff.* Led Small Change Initiative programme to cater to IT Platform changes that the Business Operations needed to drive efficiencies in their processes. With a budget of 3M Euros, delivered on 22 changes across different business platforms over a period of 24 months. Resulted in 18 FTE saves for business and a superior customer experience.* Led industry best practices through engagements with NASSCOM, Gartner & Zinnov Organizations -
Vice-President - Delivery Integration (Bfsi)Satyam Computer Services Jul 2008 - Apr 2009Group Delivery Integrator of BFSI sector to support from Application Development and Maintenance (ADMS), with responsibilities spanning across over 7000 resources. Drove synergies/best practices across the different competency units within ADMS delivering a target of 8% YoY Productivity. Implemented strategic initiatives to help drive delivery excellence objectives. Partnered with Sales resulting in 02 multi-year contracts from Australian Major Banks -
Director Of It OffshoringAviva Global Services Jun 2005 - Jun 2008Head of IT Sourcing & Vendor Management spanning across General, Life and Motor Insurance businesses with an annual budget of GBP 80 M with Strategic Partners (TCS & Wipro). Member of Leadership Team reporting into CEO for Aviva Global Services to drive Strategic Agenda across IT and Business Operations* Transformed engagement models with the suppliers to transition from Time & Material to Outcome based contracts delivering savings of GBP 15 M* Maximized the benefits of the engagements with the IT Strategic Partners through efficient Ways of Working and value creating efforts * Member of the Leadership team to steer the course of BOT engagements with 03 Strategic Business that resulted in transfer of 02 Sites subsequently resulting in an acquisition deal worth GBP 300 M -
Vp, Global Delivery CenterBank Of America 2002 - 2005Responsible for managing strategic partnership with TCS, supporting the IT Outsourcing efforts for Retail Banking and Wealth Management Business. * Core team member to set-up Global Delivery Centre (GDC) and kick-start the Business Unit’s IT Offshoring efforts within the first 12 months resulting in cost savings up to $10M.* Supported internal BU to right-source their IT needs and deliver on drivers of cost, speed and quality. Established Frameworks to manage different facets of global operational activities – Infrastructure, Risk, Information Security & Regulatory Requirements. * Led Green Belt certification, leveraging 6-Sigma processes reducing Vendor Invoice Payment from 45 to 21 days -
Program DirectorNtt Data Corporation 1997 - 2002Client Engagement Manager for Honeywell Polymers, Wachovia Bank and Bank of America and responsible to ramp up of the global team size from 30 to 180 FTEs over a period of 03 years. Successfully executed Y2K Programmes for Lexus-Nexus and Synopsys clients based out of Dayton, OH and Sunnyvale, CA -
Project ManagerTata Consultancy Services 1992 - 1997Member of Team at Unisys (San Jose) delivering on Network modules for Unisys Multi-Processor server. Delivered number of IT applications for SWISSAIR including Boarding Gate, Baggage Verification from both Bangalore, and Zurich locations. Successful execution resulted in extending of contract by 03 years
Frequently Asked Questions about Dinesh Kumar
What company does Dinesh Kumar work for?
Dinesh Kumar works for Wiseengage Private Limited
What is Dinesh Kumar's role at the current company?
Dinesh Kumar's current role is Chief Operating Officer | Business Head - GCC.
What is Dinesh Kumar's email address?
Dinesh Kumar's email address is di****@****ail.com
What schools did Dinesh Kumar attend?
Dinesh Kumar attended Insead, Malnad College Of Engineering.
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Dinesh Kumar
Bengaluru -
3gmail.com, gmail.com, narwalinc.com
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Dinesh Kumar
Results-Driven Hr Professional With Proven Success In Shaping Strategies | Scaling Teams And Driving Organizational Growth | Seeking New Opportunities To Elevate Hr Functions And Foster Talent Excellence |India1yahoo.co.in -
Dinesh Kumar
Country Head - Procurement & Strategic Sourcing @ Aim High Corporation, Taiwan / United StatesLudhiana3hotmail.com, gmail.com, angindustries.com1 +91 11 XXXXXXXXX
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