Delivery Operations Manager
CurrentWith a background in talent acquisition and internet recruiting, my role as Delivery Operations Manager at VIVA USA Inc. allows me to leverage my expertise in sourcing and talent management. My approach is rooted in a hands-on engagement with all stages of the recruiting lifecycle, from initial sourcing to final negotiations.At VIVA USA Inc., we've successfully built strong talent pipelines, utilizing a blend of traditional and innovative strategies, including networking, employee referrals, and sophisticated internet searches. My contribution centers on orchestrating seamless operations and fostering a customer-centric team culture.• Oversee the management, coaching, and continuous development of the team.• Handled 3 Recruitment Managers and 25 plus recruiters. • Acted as a Branch manager. Was responsible for the productivity of the entire floor.• Work with the Resource Manager and Resource Development Manager to help the recruiters and get daily productivity and requirement coverage.• Demonstrated success in developing teams within a recruiting function and effecting change throughout the organization• Managed the firm's recruitment business plan, vision statement, and objectives.• Consistently functions in lead capacities, including management, mentoring, metrics, reporting, account management, training procedures, and development.• Collaborate effectively with Account/Sales Managers to drive a high level of performance for individual accounts.• Created and promoted the firm brand and culture while cultivating relationships with the management team.• Lead hiring, performance management, and career development for a recruiting team of smart, highly ambitious employees in a variety of recruiting and recruiting support roles.