Dinesh Verma Email & Phone Number

Toronto, Ontario, Canada

1. **Loan Origination**: Successfully originated over 100 mortgage loans, assessing clients' financial status and guiding them through the application process to secure optimal financing solutions.2. **Client Relationship Management**: Cultivated and managed relationships with 200+ clients, providing personalized guidance, addressing inquiries, and ensuring exceptional customer satisfaction throughout the loan process.3. **Regulatory Compliance**: Ensured compliance with all federal and state regulations, including RESPA, TILA, and fair lending practices, reducing legal risks and maintaining ethical standards in 100% of loan transactions.4. **Financial Analysis**: Conducted in-depth financial analysis for 150+ loan applications, evaluating income, assets, and debt-to-income ratios to determine eligibility and mitigate risk factors effectively.5. **Team Collaboration**: Collaborated with cross-functional teams including underwriters and processors to expedite loan processing, resolve issues, and meet closing deadlines, achieving a 99% accuracy rate while maintaining efficiency.

• Developed new business with existing customers and cultivated new customers by helping them elevate their marketing campaigns with new products and services from company’s product line.• Grew sales of key accounts by 15% in 6 months. Maximized the exposure of the company website and vendor catalogues by giving clients a thorough tour of the website and discussing potential options for their marketing campaigns and tradeshows. • Identified prospective customers using lead generating methods & managed a portfolio of 200+ accounts while consistently reaching sales goals and targets. Executed on-boarding of new clients through various platforms such as LinkedIn and also specializing in customer retention through various in-house programs.• Worked with cross functional departments (accounting, finance, logistics, customer service) to ensure minimal disruption in retail distribution and inventory.

Toronto, Ontario, Canada

• Resolved billing issues for first bill explanation, sustained valid charges, and provided account credits when necessary for billing errors.• Retained 85% clients on a weekly basis by resolving the client’s core issues, provided valued services and loyalty plans. Achieved all the matrices such as Average Handle Time, Survivability 7 etc and earned 75% commissions.• Resolved problems with orders that were improperly placed or were in fallout due to processing errors, and performed follow up tasks to assure that the problems were resolved.

Chandigarh, India

• Directed cross functional teams of 20+ associates to complete planning, budgeting and documenting of the projects within strict timelines and delivering 300+ monthly industrial orders for the international accounts.• Reduced marketing costs 10% by negotiating vendor contracts and centralizing production and shipping of materials in order to increase efficiencies and maximize savings. • Proactively reviewed campaign metrics to determine to determine what was working and what could be improved or optimized for all in market programs.• Managed short and long-term finances including budget preparation, capital expenditures and analysis of financial performance. Managed labor according to business demands.• Achieved a 60% increase in Uniroyal’s client portfolio across seven (7) countries, and a 100% increase in company revenue from approximately $3M to $6M.• Recognized by Uniroyal’s CEO for boosting the organization’s revenue via the development of industry contacts.

• Generated consistent returns for the Financial Risk Management division of the Harvest Futures trading consultancy by organizing a $100K portfolio for 10 clients (all found within three months) to increase their revenue.• Moderated daily presentations for employees to share their experiences in attracting clients, and trading strategies for specific currency pairs.• Gathered business investments via e-mail and “cold calling” to trade on the company’s behalf.• Accomplished nearly 15% on overall client investment returns.

Greater Glasgow Area

• Maintained high-quality distribution of approximately 200 products for the J Sainsbury PLC supermarket chain by overseeing daily operations and auditing.• Strategized with cross-functional teams to build sound store execution processes for all in-store marketing materials. Delivered superior guest experience by visiting other stores to provide expert ISM execution.• Collaborated with internal and external vendor, agency and colleague partners to develop and execute high visibility in-store promotional and inspirational marketing signing.• Earned 30% in customer satisfaction rates by conducting the customer interviews described above.

• Managed weekly manufacturing operations for 15+ chemical products as the acting supervisor of a five-person team of associates for the Siegwerk Inks global printing ink supplier, as well as material testing, order manufacturing, and quality control/assurance for 20+ clients with an additional team.• Conducted analyses and management reporting on weekly performance data, utilizing Excel and Macro tools to draft hourly reports.• Oversaw the company’s pollution control mechanism as a ground operator, and developed innovative waste chemical recycling processes as a “waste-minimization committee” member.• Facilitated branding for numerous cigarette vendors, including Marlboro, Benson & Hedges, Pall Mall, David Off, Dunhill, Insignia, and British American Tobacco.• Performed quality control checks for over 500 monthly orders within established timelines.• Boosted work efficiency by nearly 15% via implementation of “5S” and “Kaizen” process improvement techniques; also lowered research lab cycle time by nearly 20% via performance data reporting.• Supported over 80% in company revenue within the cigarette packaging ink R&D department.

Master'S, Business And Management, Merit

Activities and Societies: Participated in role-playing business environment 'Topaz' working as Corporate board. Generated business insight.

Bachelor Of Technology (B.Tech.), Printing Technology, 2:1

Activities and Societies: Awarded for the active participation in coordinating the annual function, Winner of Inter Department Table.