Yang Ding Email & Phone Number

Shanghai, China

中国 上海市 长宁区

Cross border e-commerce, ad, brand. Help China brands sell products to global markets.

Shanghai, China

● Solution Transformation Planning: Address business pain points and identify new opportunities, work with business stakeholders and functional departments to deliver the solution transformation strategy, budget forecast and roadmap.● Project Management: Manage & deliver business projects simultaneously, adapt new business scenarios, new features and marketplace changes. Enabled 10.5 YoY sales increase in 2022.● Product Performance Monitoring: Increased service availability to 99.7% and SLA promise achievement with 8.8% YoY increase to 81.43% in 2022 through system monitoring and continuous improvements that resulted in yearly average40 NPS in 2022. Ensured user satisfaction.● Team Management: Built a team from 2 to 7 talents with domain based structure. Improved the capability of the team by setting annual work and personal development objectives and measurement indicators, conducting monthly & annual reviews and coaching.

Shanghai, China

● Customer Research: Finished on-site interviews for key customers such as Tesla, NIO, 51 Robots and delivered research reports and presented them to executives.● Digital Ecosystem Planning: Worked with product owners, business stakeholders to define roadmap and product architecture by gathering expectations from high level executives and aligning with business goals. The ecosystem includes a B2B e-commerce website, product maintenance, IIoT services, and professional training.● Digital Product Development: Led product team including architect, UI/UX designers, developers, QA for the 0-1 development of B2B e-commerce website and successfully delivered it for business operations to serve 200+ enterprise customers. The website was exhibited at the China International Industry Fair 2020.● Coordination & Management: Organized product owners and DevOps of different digital modules to align digital product planning, weekly work priorities and review on a monthly basis. Ensured product development efficiency and quality.

Shanghai

● Digital Product Planning: Worked with CDO, digital head, product owners to align objectives, define product strategy, business model of paid expertise contents and delivered product roadmap for 2020, 2021.● Market Research: Conducted China water purifier market research and user interviews. Deliverer report for user persona, user needs and segmentation.● Product Development: Cooperated with cross-region teams in Germany, UK and China to work on the localization of digital products including app, website with the features cover paid contents, e-Commerce and IoT.REMARK: The office in Shanghai has been shut down in April 2020 due to COVID-19.

Shanghai

● Product Management: Led product team to develop the Smart Home app from 0-1, from a single product companion app. Enabled the successful business transformation from air purifier market to smart home solution market. Won Bravo Gold/Silver/Bronze awards.● External Cooperation: Enabled business growth in the 1-100 phase by cooperation with Alibaba and JingDong for B2B model.● Product Budget Planning: Worked with business owners, product marketing managers, program managers on annual project and budget planning, regular reviews and cost recharge of different entities.● Team Management: Led a product team (not direct reports) of 10+ members including designers, developers and QA for daily product development activities using agile methodology.● Innovation & Incubation:○ Data Analytics SaaS: Initiated and delivered a SaaS solution which provides data collection, analysis and visualization with 100% data policy compliance. Targeted $1M software revenue generation.○ Cooperated with the industrial design team on AR user manual which hugely improved user experience.○ Participated in a Hackathon match with the “Data transmission via light” POC and won 3rd place.

Shanghai City, China

● Product Management: Worked with user experience team and R&D team to design and develop built-in mobile apps to fulfill needs of worldwide customers. Delivered successful features such as short video editing and sharing (Vine), Translation app with Google, dynamic lock screen with Yahoo, Weather app with AccuWeather etc.● Project Management: Generated value added services revenue of $5.6M during the time by pre-installing games tailored to customers in each region. Won TCL Group “Excellent Staff” award with a gold medal in 2013.● Vendor Management: Managed technical cooperation with 10+ partners including Google, Yahoo, Gameloft, EA, Sony etc. Awarded by partners as “Most Valuable Partner” by launching strategic cooperation with vendors.

Shanghai City, China

● Software Development: Code porting for mobile games, software and onsite support for customers.