Chad Brown Email & Phone Number

United States

Take escalations from other groups and fix systems. I press buttons.

Bakersfield, California, United States

Professional button pusher. I push buttons very quickly in a sequence that far away machines at the end of long cables understand.I also repair those machines when they break.

Menlo Park, California, United States

Served as an escalation point between the CGNET support center and engineering, as well as handling the administration of internal support and tools systems.Worked toward the buildout of a new datacenter for the company, including the complete re-organization and virtualization of existing infrastructure. Served as a mentor for the CGNET NOC, training the staff in system troubleshooting techniques to help with their workflow and problem handling.

Palo Alto, California, United States

Contracted to VMware for support of their internal lab infrastructure used for research, development, and quality assurance. Worked closely with vendors and VMware engineers to resolve compatibility issues and problems with a wide variety of development hardware platforms. Volunteered to be part of a team formed to facilitate the rotation of all SAN equipment on loan from EMC. All previous equipment had to be disconnected, packaged, and returned within a strict timeline as newer equipment was received and installed in its place. Daily tasks included handling trouble tickets submitted by engineering staff for various lab support issues and following them through to resolution.

Santa Clara, California, United States

Responsible for taking escalations to troubleshoot server problems in an MSN data center for Hotmail, MSN, and various other Microsoft online services.Other duties include the installation of new equipment and training of new employees.

Santa Clara, California, United States

Responsible for taking escalations to troubleshoot server problems in an MSN data center for Hotmail, MSN, and various other Microsoft online services.Other duties include the installation of new equipment and training of new employees.

Mountain View, California, United States

Responsible for monitoring and troubleshooting of the Netli NetLightning global Application Delivery Network.Setup of IBM xServe 330 and 335 servers, both internal and external, in a datacenter environment.Assisted on extensive internal documentation.

Sunnyvale, California, United States

Maintained 80+ Sun servers running Solaris 8 on Sun Netra T1, Enterprise 220R and 420R hardware in co-location centers throughout the world for customer monitoring.Installed and maintained 10 Sun servers running Solaris 2.6, 7, and 8 on Sun Netra T1 hardware in world-wide co-location centers to monitor customer bandwidth use for billing.Installed and maintained 20+ x86 servers running Red Hat Linux in co-location centers throughout the world for network backbone and packet loss monitoring.Supported world-wide Network Control Centers, Customer Monitoring Center, and Call Center, along with a Solaris 8 shell server used for troubleshooting by these groups.Maintained a large 12x3 cube Jupiter Video Wall display system used for display of information in a Network Control Center.

Sunnyvale, California, United States

Maintained 80+ Sun servers running Solaris 8 on Sun Netra T1, Enterprise 220R and 420R hardware in co-location centers throughout the world for customer monitoring.Installed and maintained 10 Sun servers running Solaris 2.6, 7, and 8 on Sun Netra T1 hardware in world-wide co-location centers to monitor customer bandwidth use for billing.Installed and maintained 20+ x86 servers running Red Hat Linux in co-location centers throughout the world for network backbone and packet loss monitoring.Supported world-wide Network Control Centers, Customer Monitoring Center, and Call Center, along with a Solaris 8 shell server used for troubleshooting by these groups.Maintained a large 12x3 cube Jupiter Video Wall display system used for display of information in a Network Control Center.

Sunnyvale, California, United States

Supported customers in a co-location facility, involving the monitoring and troubleshooting of customer hardware and operating system problems.Troubleshooting of customer T1 lines, including collaborating with the customer, facilities, and local telephone company to resolve problems.Monitored company backbone, alerted engineers after extensive troubleshooting of network problems on a Cisco powered network.Led a shift of four, took escalations, helped maintain the Operation Center schedule.

Bakersfield, California, United States

Maintained hospital computer systems, including Meditech. Helped hospital merge database systems with Bakersfield Mercy Hospital.Moved computer systems, upgraded computer systems. Generally helped with system management.

Bakersfield, California, United States

Made lesson plans for technology classes, taught students how to build websites and computers. Was webmaster for Race Across America.

Bakersfield, California, United States

I sold yarn and knitting related accessories online for them, before Amazon was cool.