Dino Ticinelli Email & Phone Number

Cleveland, Ohio, United States

Oversee the daily operations of four case investigation teams on a major banking client, including 70+ FTEs across AML, fraud and 90-day workflows responsible for transaction monitoring, complex investigations and SAR filing. Coach and mentor two managers, four team leads and a quality control team to foster personal development and career progression in a collaborative environment. Lead and attend meetings with key stakeholders both internally and externally. Identify and resolve risks/issues to protect The Firm and the client relationship. Streamline workflow operations to improve efficiencies and increase team productivity, while meeting regulatory requirements. Recruit new talent and implement a cross-training model to develop analysts and allow for seamless transitions between workflows, maintaining quality and productivity standards to meet the client’s objectives. Develop timelines, reports and lead special project teams to assist client with fraud case backlogs.

Cleveland/Akron, Ohio Area

Drive the overall content strategy across multiple platforms (digital, video, radio, and print) by utilizing a metrics-based approach combining data analysis and A/B testing. Craft a singular voice and tone for all copy as both writer and editor to provide clear, consistent, and compelling brand messaging.

New York, Ny

Manage strategic communications initiatives tasked with establishing a positive and consistent image for the organization on a global level. Led a team of designers and copywriters in the production of Club publications and marketing elements. Also translated raw statistical data into actionable analysis for the team’s coaching staff and executive management to use in pre-scouting and making informed transactions.

New York, Ny

Responsible for the administration of team personnel and scouting staff in accordance with team and National Hockey League policies and procedures, including adherence to league salary cap and rules as laid out in the Collective Bargaining Agreement. Member of team responsible for identifying and developing plans for player acquisitions and strategic planning of an organizational shift in structure.

New York, Ny

Tracked and monitored all publicity related to the organization and its key constituents. Developed press kits and served as a key point person to the media during game days and press events.

Atlantic City, Nj

Directed operations and served as principal liaison between Hospitality Operations and Corporate Division, outside vendors, marketing partners, and guests to drive growth and establish effective employee enrichment programs. Identified and capitalized on opportunities for improvement; autonomously defined, implemented and managed sales incentive, training and people development programs.

Master Of Science, Sports Business

• Awarded Dean's Fellowship

Bachelor Of Arts, Economics

• Emory Scholar finalist

Diploma, Architecture