Dionne Jackson Email & Phone Number

United Kingdom

Manchester, England, United Kingdom

Specialising in Business Support & Call and Contact Centre roles

Manchester, England, United Kingdom

Specialising in Business Support roles

Manchester

In this role I am responsible for driving the recruitment process alongside client management within the Digital Delivery Centre based in Manchester which is Tech hub for Jaguar Land Rover. Stakeholder management of the end to end recruitment process for Tech roles within Manchester. Understanding and adapting the recruitment process when required to.

Manchester, England, United Kingdom

Manchester Area, United Kingdom

As a Recruitment Consultant at Office Angels - Manchester, I link great talent with new and exciting opportunities. I understand the importance of building amazing relationships with both clients and candidates. Combining this ability with my in-depth knowledge of the current marketplace I am able to ensure the perfect placements are made. Skilled in.

Warrington, United Kingdom

• Here I was responsible for:
• Organising the CRM tool to be ustilised to its full capacity
• Implenting a more effiecient sales process
• Assisting the team in processing orders
• Introduced incentives to encourage productivity
• Running reports

Leamington Spa

• In this role I was responsible for the follow:
• Building up good working relationships with the sales team.
• Generation of all quotations. Have implemented an automated quotation process which is due to be rolled out globally.
• Build good relationships with customers and send the quotes to the accounts which have been allocated to internal sales.
• Ensuring all orders are processed in a timely manner and all customers receive their licenses on time.
• Keeping all the account information up to date on the CRM database.

Coventry, United Kingdom

• Setting the salon up – decorating and purchasing of equipment
• Setting prices for treatments by looking at the cost and profit margins
• Designing the salon stationary
• Updating the social media with blogs, pictures of recent work, creating sales campaigns
• Creating a client base
• Managing the booking system

Coventry, West Midlands, United Kingdom

• Provide sales support to all dealers, customers, commercial finance managers, fleet managers and national fleet customers
• Provide an efficient and effective service to both internal and external customers by building and maintaining excellent communication channels and responding to all enquiries within the company standards.
• Develop and maintain effective working relationships with key fleet customers and Fleet Team to develop further business opportunities and improve service levels and efficiency.
• Accurately make any changes to quotations.
• Record all quotations given and associated commercial costs and Calculate extension/amendment rentals and advise customers accordingly.
• Respond to all website leads within the company standards.

• Proactively manage high value customer accounts
• Develop and build relationships with the drivers, clients and suppliers.
• As a key contact for drivers and HR managers interpreting and prioritising their needs to manage requests, vehicle orders and resolving problems.
• Running reports for internal and external purposes.
• Being flexible to cover other accounts when required.
• Visiting clients to have review meetings

• Making outbound calls to remind Peugeot Robins and Day and Citroen Retail Group customers that their services and MOT’s are due.
• Confirm service bookings and also aim to upsell additional products where possible.
• Taking inbound calls from customers answering any questions about faults they may have regarding their vehicles and if necessary book them into the workshop.
• As an experienced agent provide assistance to colleagues and management when required.
• Calls have been used for training purposes.
• One of two agents out of 60 chosen to contact ‘Service Plan’ customers.

Dipolma Of Higher Education In Criminology, Criminology

Foundation Degree, Social And Community Studies, Pass