Dionne Chaney Email & Phone Number

Argyle, TX, US

Coppell, Texas

Coppell

• Quality Assuranceo Responsible for managing and leading a QA team consisting of supervisors, manual, mobile, ETL, and automation testers.o Improved existing QA standard operating procedures and created new QA processes.
• Business Analysiso Responsible for managing and leading a Business Analysis Team consisting of a BA Manager and Business Analysts.o Created and monitored annual goals and metrics for the BA teams including KPI’s and.
• Leadershipo Introduced offshoring to the IT department, negotiated with vendors, and brought in offshore capabilities. o Provided feedback on performance of direct reports in annual performance reviews.o Participated.

• Responsible for building and managing a Quality Assurance team for Saxon which includes 20+ QA Analyst in Irving, TX, Fort Worth, TX, and offshore in Pune, India.
• Responsible for total vision of IT Quality Assurance at Saxon and creating and managing all test processes.
• Implemented task tracking, document approval, document repository, and defect tracking processes within MS SharePoint until Quality Center was in place.
• Created all Quality Assurance test processes in place at Saxon. Processes include but not limited to: Test Plan, Test Phases, Test Script, Test Management, Defect Tracking, Cross Training, QA Sign Off, Using QC for.
• Lead implementation of new QA Environment so QA team would have separate environment to execute test.
• Implemented HP Quality Center 10.0 including: o Researching hardware requirements and leading IT departments in installing application and database servers o Configuring & customizing the application including.

• Full-time permanent senior consultant in the Managed Testing Solutions Practice. I was placed on the following projects:
• SCHLUMBERGER – QUALITY ASSURANCE LEAD
• CGXSOLUTIONS – QUALITY ASSURANCE MANAGER
• SPECTRA ENERGY - QUALITY ASSURANCE MANAGER
• LOOMIS - QUALITY ASSURANCE LEAD
• SPECTRA ENERGY - QUALITY ASSURANCE LEAD

• Responsible for the quality and testing of multiple versions of Practice Management Health Care software with modules for patient appointments, encounters, billing, explanation of benefits (EOB), and patient accounting.
• Managed multiple QA teams assigned responsibilities, interviewed, hired, and trained new employees
• Created and implemented all QA processes and procedures
• Merged BA and QA teams as a cost-effective approach to closing the communication gap between the two groups
• Performed business analysis and created specifications
• Subject matter expert (SME) of 837 EDI claim processing

• Created test cases and performed test execution for billing and accounting applications.

• Responsible for quality and testing of client/server compliance driven Home Health software
• Team Leader for project that included merging client data with multiple databases through DTS packages and tested data integrity of merged databases using SQL Data Compare
• Created test cases for end users for user acceptance testing during the beta process
• Researched and tested paper claim forms and electronic claim forms for state Medicaid’s
• Tested conversion of NSF electronic claim format into 837 electronic claim bill format
• Managed personal database server (SQL Server). Responsibilities included creating new databases, performing database comparison, backups/restores, and creating scripts to update to latest build

• Created test cases and performed test execution for client/server financial software that evaluates credit data and facilitates credit decisions in all areas of consumer lending.

Bs, Management Information Systems

Cstp, Certified Software Test Professional

Courses Passed: - Principles of Software Testing - Effective Test Management - Effective Test Design - Managing the Test Execution Process.