As the Project Officer for NDIA, my focus is orchestrating seamless transitions of third-party services to cloud platforms. Leveraging my expertise in Salesforce Service Cloud and Microsoft Azure, I ensure streamlined, customer-centric solutions that align with the agency's mission to empower disability services. My tenure as a Cloud Analyst sharpened my capabilities in CRM and problem-solving, which now fuel my contributions to large-scale projects. The NDIA benefits from my commitment to excellence and my dedication to continuous learning, enabling us to advance together in delivering exceptional service and support to our community.