Professional proved over 17+ years of experience demonstrating flexibility in approach and methodology selection to match business needs in various fields of Business Process digital transformation and automation, Portfolio/Program Management, Change management, Process Re-engineering, Quality Management, In-house Web application/tool development, Revenue, and budget planning, forecasting & tracking in various domains (Telecom, Healthcare & Financial).Experience in Responsibilities:* Process Digital Automation - strategies transforming and decision-making to cohesive quantitative measures of process and operation outputs and accelerating Process Automation with the focused goal of enriching the employee experience, enhancing productivity, improving Customer Satisfaction, & an alert mechanism for risk areas via Complex automation and simplified processes.* Solution Design of an integrated automated Solution for tools ensuring user specifications met* Drive organization-wide transformations and special improvement initiatives based on key business insights from quantitative and qualitative data resulting in enhanced profitability, customer experience, operational efficiencies, and cost reduction with revenue enhancements* Managed and was accountable for revenue ($35+ Mn) and portfolio/Program governances with CXOs on key business outcomes * Specialised in O2C -Order to Cash (E2E) Mgmt., Process definition, Metrics Analysis, Contract /KPI - Governance and compliance, Software Development (SDLC) and release Mgmt, Agile (Scrum)* Developed a comprehensive dashboard to provide a holistic view of Mgmt.* Conducting Organisation training on various topics like Project Management, quality concepts, processes, and tools (MSP, Digite, Risk, etc.)* Articulate with effective interpersonal skills. Interacting with the cross-functional teams, customers, and stakeholders. Meeting business requirements by providing customized solutions with strong analytical skills.