Dipayan Roy Email & Phone Number

Kolkata, West Bengal, India

Kolkata, West Bengal, India

a) Handle entire operation B2B Client for Employee transportation b) Planning and supervising the entire ground levels team for smooth Operation c) Monitor transportation cost, maintain records & ensure proper compliance d) Ability to establish and maintain effective working relationships with Clients e) Proper Coordination with Hub management & keep operating costs under control. f) Handle the entire transportation management system (Planning, Execution & real time tracking.)Skill Set-Soft Skills, Logistics Skills, MIS Skills, MS Office Skills, Compliance Skills

Kolkata, West Bengal, India

• Worked as an Operation Executive in various roles in corporate car rental, self drive car rental & miscellaneous operations.• Focus on corporate Pan India clients by building a good rapport by Email and answering calls.• Operated reservation and dispatch desk by analysis the client’s mail, execution on mail, service delivery by logistics and transport facility.• Conducting operation desk by allotment of bookings, deployment of vehicles ,Maintained fleet management of vehicles day to day, prepare reports, Month End closing & Generate invoice)• Supervise & train to the chauffeur about the latest technology of Mobile App.• Conducting business associates across ( Ranchi, Jamshedpur ,Siliguri,Patna & Guwahati)• Worked as a Client Coordinator & handled travel desk in Hotel provided Logistics & Transport facilities to the Hotel delegates and build a strong business relationship, maximum business volume, Monitoring the entire Operation for Audit Purpose.Lead and Manage the Car Rental Operations & Supply.Manage RAC Operations and ensuring delivery of on time and best services.Vendor Management:- Review of the vendor Compliance and documentsNeeded for Vendor Management.Negotiate with rates and quotations with Vendors.Billing and Data accuracy and on time payment and dispute resolutionsAccurate and prepare of MIS Vendor Billings.Monitor day to day Operations of the Rent a Car Department.Adherence of Company Policy with respect both Clients and Vendor.Maximize the Vehicle utilization within set Parameters and guideline at the branch.Resource of Good Vendors at the best Market rate.

Bangalore

• Guided implementation of GSM Network Infrastructure (Global System for Mobile Communication) through GPRS ( General Packet radio Service )• Connectivity with PC & Laptop through cell phone (Nokia, Sony Ericsson & Blackberry) by installing through party software through USB cable and Bluetooth.• Executed troubleshooting to the client over chat & Phone by taking inbound outbound calls to ensure the facts and details are correct will meet the needs of the standard.