• Set distribution goals and oversee the planning and management of distribution operations to meet these objectives.• Conduct regular training sessions for team members to ensure adherence to best practices and improve overall performance.• Monitor the performance of the distribution team, providing constructive feedback and actionable insights to drive continuous improvement.• Collaborate closely with warehouse, transportation, and field staff (including Sales Representatives and• Delivery Service Representatives) to ensure timely and accurate deliveries.• Plan, coordinate, and schedule deliveries to align with customer needs and optimize service delivery.• Ensure compliance with all company policies and procedures, enforcing them across the distribution team.

• Communicated with clients to address issues with mobile phones, ensuring proper documentation during receipt and processing.• Conducted troubleshooting and diagnostics on problematic mobile phones to identify and resolve issues.• Managed the return of serviced mobile phones to clients, ensuring all documentation was accurately completed and recorded.• Oversaw store management and inventory control, ensuring optimal stock levels and minimizing discrepancies.• Handled various banking tasks, including deposits, withdrawals, and transfers, to support daily business operations.• Prepared and submitted monthly parts consumption reports to the Head Office, ensuring accurate tracking and documentation.• Reported regularly to the line manager, providing updates on store operations, inventory status, and client interactions.

• Met with potential clients to establish and maintain strong business relationships, driving sales growth.• Set daily and monthly sales targets for Sales Representatives, ensuring alignment with overall company objectives.• Monitored and managed the performance of Sales Representatives, providing guidance and support to ensure efficient operations.• Conducted regular market visits and communicated with clients to ensure smooth distribution management.• Analyzed market trends and developed strategic plans to capitalize on emerging opportunities.• Prepared and distributed detailed daily and monthly sales reports to the line manager, providing insights for strategic planning and decision-making.