Dirk D. Email & Phone Number

New Jersey, United States

Audience Engagement and Accountability Platform Project Manager.

New Jersey, United States

• Fiscal Governance.• Technology consulting.• ERP Transformation Project advisor.• G-Suite exposure.

Atlantic City, New Jersey

Working to save an historic landmark.• Governance on historical building renovations• Coordinator of social media and fund-raising website

New Jersey, United States

Driving customer success by leading NetSuite Velocity project implementations at high profile Oracle customers.

Driving customer success by leading NetSuite project implementations at high profile Oracle customers.

Greater Philadelphia Area

• Initiative working with a college IT faculty to assist final year students with IT projects.• Agile- Scrum & Kanban principals.• Project management skills development – resources and time management.• Developed several applications based on ReactNative/JavaScript/Python with AI/machine learning running on AWS platform.

Leadership of a Sales Enablement COE team of 6 SMEs that specialize in helping close deals and improve the industry acumen of sellers within the following industry-based sales teams; Media & Advertising, Retail, Services, Non-Profit, Software and Wholesale Distribution.• Mandate to transform team from transactional to strategic.• Delivered 100+ asset library of industry collateral.• Collaborated with Enablement team to convert assets into LMS format.• Implementation support on over 10 projects.• Alliances and Channel Partner business development.• Delivered Marketing content and videos for use in corporate blogs, conferences, website.• Delivered numerous enablement sales training engagements.• Delivered $10M+ in influenced ARR.• Developed and delivered Service Offerings to Sellers for improved focus and engagement.• Typically working on 5-10 key projects at the same time.

New Jersey

Oracle is a global full stack software and hardware corporation that delivers enterprise solutions to manage mission critical business operations, both Cloud and On-Premise• Delivered a 65 person ERP Cloud Customer Success organization within the NA Sales organization.• Responsible for $100M ARR and product upsell business.• Delivered strategies to re-enforce customer loyalty based on measuring and demonstrating Value during each QBR.• Daily engagement with high value customers, sellers, enablement teams and Professional Services projects.• Delivered strategy and collateral for a business transformation program to automate the Cloud Customer Journey using a Virtual Assistant.

New Jersey

SAP is a European multinational software corporation that builds enterprise software to manage mission critical business operations and customer relations, both On-Premise and Cloud. SuccessFactors is the HCM Cloud Computing division of SAP and a leader in the SaaS Cloud computing space.• Supported HCM and LMS products.• Delivered escalation methodology, process, supporting toolkit and reporting. • Provided highly focused executive leadership for critical account situations, typically 8-10 projects at the same time.• Exceptional track record of resolving difficult customer account situations leading directly to renewals and product up-sell, service and reference opportunities.• Primary leadership and escalation point for internal account team and customer leveraging key internal relationships and networks to drive customer resolutions.• Mentored and coached new team members on methodology, toolkit and resolution techniques.

New Jersey

Recruited to establish and grow a new DSD (Direct Store Delivery) Division within a $150M supply chain organization. • Day to day leadership of business operations management including; sales, procurement and logistics.• Grew business from zero to over $3M in annual sales.• ERP implementation project manager using waterfall and agile methods.• Won new large accounts including Walmart and Save-a-lot.• Vendor management.

New Jersey

Leadership of a boutique financial services company providing residential, commercial and international project financing.

Emea & Usa

Professional Services Senior Consultant working with global customers implementing Siebel Enterprise CRM projects in Financial Services. Key project roles included Senior Project Manager, Senior Business Analyst, Subject Matter Expert and conducting User Experience Reviews.• Financial Services Competency Practice Leader for EMEA.• Senior leadership roles all with C-Level engagement. • More than 15 full life-cycle project implementations using waterfall methodologyo 7 Retail Bankso 5 Investment Firmso 3 Insurance Firmso Pharmaceutical Sales• Task Force member that developed a process-oriented approach to project implementation

London, United Kingdom

BNP Paribas operates one of the largest international banking networks with a strong presence in Europe, Asia and the USA• Scrum Master & Product Owner of bank global CRM strategy and technology project with $5M start-up budget.• Delivered a successful CRM platform using Agile & Scrum approach.• Recruited and developed a team of 25; software engineers, data analysts, support staff.• Scope included; Equity Sales, Fixed Income Sales, Derivative Sales, Project Finance, Asset Management.• Pioneered a business process approach to software development and an organic adoption approach.

London, United Kingdom

Telerate was an 80’s pioneer of real-time financial data to Trading Rooms across the globe. Telerate was subsequently bought by Thompson Reuters in 2005.European Product Marketing Manager for a real time information platform product deployed in financial institutions in EMEA . Responsibilities included; User Experience, Product Development, Release Management, Product Launch Events and Seminars.• Product Marketing Manager for company’s most successful information platform, called Matrix.• Development of local marketing campaigns.• Management of user feedback and weekly calls with product Development in NJ.• Pre and Post Sales Consulting.• Key-note speaker at several EMEA launch events.

Bsc Hons, Computer Science/Electronics

4 A Levels;, Maths, Adv.Maths, Physics, Chemistry