Dirk Heyns Email & Phone Number

Pretoria Area, South Africa

May 2011 – Current ILC Lerumo SA Site Survey Project Manager• Successfully develop and implement a database system to do site surveys on mobile devices.• Providing a cost per item that needs to be actioned with every report delivered.• Plan and schedule sites as received from the clients per province and regions.• Mobilize surveyors to sites on a daily basis and provide daily feedback to stakeholders.• Manage surveyors and back office staff (total staff on project 27) on a daily basis with regards to surveys to be completed and reports to be delivered to clients.• To date 750 site surveys was done on banks, clinics and hospitals.• Manage interpersonal communications across various cultures and nationalities.

Pretoria Area, South Africa

July 2012 – August 2012 ILC Lerumo SAConsultant Facility Manager – Drake and Scull client Super group• Manage a very large facility (120 000m²) with regard to preventative maintenance and reactive maintenance.• Clear back log calls that was 2 – 3 months behind schedule.• Plan, schedule and track all activities to be done on a daily basis.• Manage all projects onsite as additional function to facility management.• Manage interpersonal communications across various cultures and nationalities.• Manage all suppliers and contractors to ensure that they are compliant with OHS requirements.• Deliverable with client was to complete the last 2 months of their contract with their client and ensure all tasks are done and hand over to the new facility management company.

Langebaanweg Airforce Base

May 2010 – May 2011 ILC Lerumo SAProject Manager – Langebaanweg Air force base Pilatus flight simulator upgrade• Do proposal and costing to submit tender.• Manage the building upgrade and the upgrading of the actual Pilatus Astra flight simulator equipment and infrastructure.• Liaise with supplier of the flight simulator equipment in Switzerland regarding their requirements onsite. • Manage deadlines/delivery dates with regards to site readiness for the installation team to do their installation.• Manage interpersonal communications across various cultures and nationalities.• Manage the asbestos refurbishment with a AIA (Approved Inspection Authority) to be compliant with Asbestos regulations.• Health and Safety arrangements (Method statement, Risk assessments).• Ensuring all customers deliverables are met at the highest standard and formally hand the fully operational site back to the air force.

Pretoria Area, South Africa

February 2008-April 2010 ILC Lerumo SAProject Manager Consultant (Standard Bank new look rollout)• Managing the deliverables of the rollout program as received from the client.• Deliverables per site consist of leasing, concept designs, approved designs, site survey/due diligence, bill of quantities, contractor firm ups, procurement, hand over to construction, OHS, delivering the site on time, hand over back to business, contractor/supplier evaluations, file close outs.• Program scope was the building of new branches, building of new concept sites as pilot sites, revamps and installation of ATM’s.• Setting up of training material and presenting the training courses to all site project managers nationally for Standard bank.• Managing between 15 and 20 project managers on construction sites.• Health and Safety arrangements (Method statement, Risk assessments).• Implementing best practices with the client.• Managing variations orders and minimize in order to save cost.• Attend EXCO meeting with the client and provide feedback with regards to the progress met site as per the Planning and tracking schedule.• Give monthly feedback of project cost overall and per site. For the duration of the project total budget allocated was R300mil per year.• Program successfully delivered. Contract expired.• Manage interpersonal communications across various cultures and nationalities.

Johannesburg Area, South Africa

Gauteng Provincial Offices – Premises project Manager • In support of the Provincial Operations Manager, provide a premises project function in maintaining premises policies and standards and providing a consultancy / advisory service to Retail Banking.• Apply building and construction project management skills in the province, to ensure provision of the required level of service to SBSA business units, in that all projects are completed on time, within budget and according to specifications, in line with current Corporate Identity standards.• Through direct contact with the provincial administration, assist with planning and budgeting for and the implementation of accommodation, equipment and furnishing needs.• Provide the provinces with CAD support and assist in the project planning process with the preparation of working drawings and obtaining final approval and sign off of all plans by the Business Units.• Strive to ensure that proposed layouts and plans are correct and appropriate in terms of associated user briefs and subsequently that the tender process is correct with appropriate documentation submitted for sign off.• Manager coordinator to ensure their preparations for the bill of quantities for tender to contractors is delivered on time.• Manager coordinators to ensure all procurement orders for various projects have been placed and scheduled.• Contractor evaluations after completion of projects.• Manage interpersonal communications across various cultures and nationalities.

Johannesburg Area, South Africa

Gauteng Provincial Offices – Premises project coordinator • In support of the Provincial Operations Manager, provide a premises project function in maintaining premises policies and standards and providing a consultancy / advisory service to Retail Banking.• Apply building and construction project management skills in the province, to ensure provision of the required level of service to SBSA business units, in that all projects are completed on time, within budget and according to specifications, in line with current Corporate Identity standards.• Through direct contact with the provincial administration, assist with planning and budgeting for and the implementation of accommodation, equipment and furnishing needs.• Provide the provinces with CAD support and assist in the project planning process with the preparation of working drawings and obtaining final approval and sign off of all plans by the Business Units.• Prepare bill of quantities for tender to contractors.• Place all procurement order for projects and schedule delivery dates.• Contractor evaluations after completion of projects.

Johannesburg Area, South Africa

Gauteng Provincial offices – POR System Administrator• Providing IT support to the retail branch network of 250-300 branches.• Ensuring that hardware and software calls are resolved according to SLA’s with retail banking• Rebuilding database servers for branches to ensure up time.• Manage version releases for rollouts per region.• Setting up training material for branch champions and also giving the training and certification of staff.

Johannesburg Area, South Africa

Retail banking • Retail banking teller focusing on customer service and balancing ant the end of the day.• Team leader tellers ensuring that you and your team focus on customer service and balance at the end of the day.• Team leader enquiries dealing/resolving customer queries.