Escalation Manager
Current
May 2022 - Present
AeroLeads people directory · profile
Dirk Moore Email & Phone Number
Escalation Manager
at
Collibra
1 work email found
@collibra.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Escalation Manager
Location
Lincoln, Delaware, United States
Company size
Who is Dirk Moore? Overview
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Quick answer
Dirk Moore is listed as Escalation Manager at Collibra, a with 706 employees, based in Lincoln, Delaware, United States. AeroLeads shows a work email signal at collibra.com and a matched LinkedIn profile for Dirk Moore.
Dirk Moore previously worked as Major Incident Manager at Vanguard and Major Incident Management Lead at Metlife. Dirk Moore holds Bachelor'S Degree, Bible/Biblical Studies from Clarks Summit University.
Company email context
Email format at Collibra
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{first}.{last}@collibra.com
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AeroLeads found 1 current-domain work email signal for Dirk Moore. Compare company email patterns before reaching out.
Profile bio
About Dirk Moore
Since 2002 I have been providing 24 x 7 management service for critical technology incidents. Acting as the focal point for major incidents my responsibilities include mobilizing the appropriate technical, operational, business and vendor resources, maintaining focus and direction, communicating status to business and management, and performing post incident reviews for Root Cause and gap analysis.My career focus has been to ensure work correctly follows a prescribed process flow, review that process for gaps or improvements, and identify or build new toolsets to enhance the overall workflow. I have managed the onboarding of vendor managed software (ServiceNow, xMatters, Pager Duty, and HipLinks), acted as a focal point of interaction with other production work streams within Operations and Engineering, and managed projects for building ITIL Incident Management Processes, onboarding new applications, and reviewing emergency changes.
Listed skills include Business Analysis, Business Process Improvement, Major Incident Management, Process Optimization, and 17 others.
Current workplace
Dirk Moore's current company
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Collibra
5 roles
Dirk Moore work experience
A career timeline built from the work history available for this profile.
Major Incident Manager
Provide 24 x 7 management service to critical technology issues to engage appropriate business, technical, operational, and vendor resources in order to maintain focus on and efficiently resolve issues. Act as a focal point for all issues of critical importance in order to mobilize resources and communicate status to Sr. level management. Ensure all critical issues correctly follow the prescribed process flow and then review the process for gaps / possible improvements.
Sep 2018 - May 2022
Major Incident Management Lead
Team lead of the MetLife Situation Management team responsible for management of restoration of service for all High and Critical Priority infrastructure and application outages at MetLife.
Jan 2015 - Jul 2018
Production Management (Major Incident Management)
Provide 24 x 7 management service to critical technology issues to engage appropriate business, technical, operational, and vendor resources in order to maintain focus on and efficiently resolve issues. Act as a focal point for all issues of critical importance in order to mobilize resources and communicate status to Sr. level management. Ensure all critical issues correctly follow the prescribed process flow and then review the process for gaps / possible improvements.
Feb 2002 - Jan 2015
Metlife Service Desk Analyst - 1St Level/2Nd Level/Remote Control
Jan 1998 - Feb 2002
Team & coworkers
Colleagues at Collibra
Other employees you can reach at collibra.com. View company contacts for 706 employees →
PP
Pavel Přibyl
Colleague at CollibraCentral Bohemia, Czechia, Czech Republic
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MR
Maria Ramos Sandez
Colleague at CollibraLong Beach, California, United States
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EB
Edwin Baffour Kyei
Colleague at CollibraWrocław, Dolnośląskie, Poland
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TL
Tomasz Letachowicz
Colleague at CollibraWroclaw Metropolitan Area, Poland
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EM
Eleftheria Makrydaki
Colleague at CollibraBelgium
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PK
Paul Kelly
Colleague at CollibraHolly Springs, North Carolina, United States
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LP
Lexanne Painter
Colleague at CollibraAtlanta, Georgia, United States
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GG
Gacha Girl
Colleague at CollibraLawrenceville, Georgia, United States
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FV
Francoise Vallot
Colleague at CollibraCannes, Provence-Alpes-Côte D'Azur, France
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KP
Karina Pogorzelec
Colleague at CollibraWrocław, Dolnośląskie, Poland
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Pavel Přibyl
Colleague at CollibraCentral Bohemia, Czechia, Czech Republic
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MR
Maria Ramos Sandez
Colleague at CollibraLong Beach, California, United States
View →
EB
Edwin Baffour Kyei
Colleague at CollibraWrocław, Dolnośląskie, Poland
View →
TL
Tomasz Letachowicz
Colleague at CollibraWroclaw Metropolitan Area, Poland
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EM
Eleftheria Makrydaki
Colleague at CollibraBelgium
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PK
Paul Kelly
Colleague at CollibraHolly Springs, North Carolina, United States
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LP
Lexanne Painter
Colleague at CollibraAtlanta, Georgia, United States
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GG
Gacha Girl
Colleague at CollibraLawrenceville, Georgia, United States
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FV
Francoise Vallot
Colleague at CollibraCannes, Provence-Alpes-Côte D'Azur, France
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KP
Karina Pogorzelec
Colleague at CollibraWrocław, Dolnośląskie, Poland
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1 education record
Dirk Moore education
FAQ
Frequently asked questions about Dirk Moore
Quick answers generated from the profile data available on this page.
What company does Dirk Moore work for?
Dirk Moore works for Collibra.
What is Dirk Moore's role at Collibra?
Dirk Moore is listed as Escalation Manager at Collibra.
What is Dirk Moore's email address?
AeroLeads has found 1 work email signal at @collibra.com for Dirk Moore at Collibra.
Where is Dirk Moore based?
Dirk Moore is based in Lincoln, Delaware, United States while working with Collibra.
What companies has Dirk Moore worked for?
Dirk Moore has worked for Collibra, Vanguard, and Metlife.
Who are Dirk Moore's colleagues at Collibra?
Dirk Moore's colleagues at Collibra include Pavel Přibyl, Maria Ramos Sandez, Edwin Baffour Kyei, Tomasz Letachowicz, and Eleftheria Makrydaki.
How can I contact Dirk Moore?
You can use AeroLeads to view verified contact signals for Dirk Moore at Collibra, including work email, phone, and LinkedIn data when available.
What schools did Dirk Moore attend?
Dirk Moore holds Bachelor'S Degree, Bible/Biblical Studies from Clarks Summit University.
What skills is Dirk Moore known for?
Dirk Moore is listed with skills including Business Analysis, Business Process Improvement, Major Incident Management, Process Optimization, It Operations, Team Leadership, Business Process Design, and Itil.
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