Shawn F. Email and Phone Number
As a combination of an imaginative thinker, an intelligent questioner and a brave innovator, I am recognized as a change catalyst for continual improvement to business, manufacturing and product processes and innovation. I have effectively focused these skills as a problem-solving market researcher, a practical engineer and a forward-thinking developer through relentless observation, questioning and experimentation.ACCOMPLISHMENTSInnovation and Training- Provided insights and product innovation support on a cross-functional team that handled all customer product innovation requests.- Coached cross-functional innovation teams into successful product innovations- Trained all levels of the company including executives in the Innovator's DNA methodology to product, process and business model innovation.Insights and Customer Relationship Building- Assisted in developing award-winning relationships with customers by providing unique actionable insights into their products, services and customer experience.- Developed insights-based marketing presentations and trend briefs that successfully converted broad market trends into actionable product and service improvements.Market Research- Performed field observations that produced unique actionable insights for for national Food Service and Retail chains such as Walmart, Sam's Club, Aldi, Walgreens, Kroger, Taco Bell, KFC, Chick-Fil-A and Panda Express.- Performed field observations for back-of-house process innovation at multiple restaurant locations for prospective customers that led to successful multi-year contracts.- Created a database to mine data of complete product assortment at a wide variety of retail locations for competitive market and gap analysis.- Created a database to mine recipe website data for consumer consumption, preference patterns and trends.- Advised on, authored and managed all company market survey requests.- Coordinated and managed market, sensory and focus group testing at external facilities.- Performed statistical data analysis on survey and sensory results.
Qualserv Solutions
View- Website:
- qualservcorp.com
- Employees:
- 236
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Qualserv SolutionsFayetteville, Ar, Us
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Senior Manufacturing EngineerQualserv Solutions Oct 2021 - PresentFort Smith, Arkansas, Us
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Design, Process And Manufacturing EngineerQualserv Solutions Mar 2020 - Nov 2021Fort Smith, Arkansas, Us
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Innovation Catalyst, ConsultantChiral Solutions 2019 - Present
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Consumer Insights ManagerSimmons Foods 2015 - 2019Siloam Springs, Arkansas, UsSupport customer facing sales department with consumer insights and product innovation based on direct observational research, custom experiments relying heavily on qualitative research with quantitative validation. Design of experiments, survey design, focus group moderation, data analysis.- Provided customer-facing B2B sales support for a wide variety of food service and retail customer brands by generating unique insights into consumer behavior, entire customer experience, product assortment, store layout. - Developed presentations with fresh ways of thinking about a wide range of market topics to our customers through storytelling.- Analyzed core products and industry ideas for a new lexicon and mental framework for clearly communicating attributes and properties, divining the rules, rules that can be bent and broken, best and worst practices. - Resident expert on survey design and analyzed respondent data into actionable insights in presentation form.- Responsible for having a "beginner's mindset" and coming up with basic questions that our customers would have for which no data could be purchased, but were major market or product considerations and then designing experiments to answer those questions.- Product innovation starting with qualitative insights from field observation, ethnography, contextual interviews and secret shopper techniques to gather unique observations looking for jobs to be done, pain points and delights. These observations were analyzed for implications generating hypotheses to test with focus groups, surveys, product sensory JAR testing, small market testing, etc., all focused on eliminating quantified demand and technical uncertainties. - Corporate Innovation Catalyst, a trainer, for iDNA innovation process and participated in many multi-week live project training sessions -
Manufacturing Project EngineerMaynard Inc 2010 - 2014Fayetteville, Arkansas, UsProduct design & development, project management, custom & specialty tooling design, CNC programming for vertical CNC, 2kW CO2 laser, router and press brake. Troubleshooting and Engineering support for mfg shop floor. R&D lead for sheet metal manufacturing and forming. 3D solid modeling and drafting. Training and engineering support for inspection. Technical writing and development of training materials. -
Manufacturing EngineerMalones Cnc Machining Inc 2009 - 2010Grove, Oklahoma, UsCustom & specialty tooling design. Troubleshooting and engineering support for manufacturing shop floor. Engineering/R&D lead for sheet metal manufacturing. 3D solid modeling and drafting. ISO/AS9100 Auditing. technical writing of internal procedures and development of training materials. -
Manufacturing EngineerMaynard Inc 2004 - 2007Fayetteville, Arkansas, Us
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Quality Control ManagerAero Industrial Mfg, Inc. 2002 - 2003Authoring and implementing QC procedures in a safety critical, high precision, aerospace environment, statistical process control, Inspection, metrology, outside processing, RFQ, technical support for manufacturing and processing difficulties, CAD, Drafting, Authoring of Internal Specifications, CNC mill set-up and manual g-code programming, Virtual Gibbs mill CAM programming, Training. Product Design & Development, Packaging Design, Graphic Design, Website Design, Product Marketing, SEO Marketing, Magazine Advertisement Marketing.
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Computer ConsultantClassic Performance Products 2000 - 2002Responsible for implementation of new company management software. Responsibilities included business processes innovation for order entry, customer contact, marketing demographics, order fulfillment, warehousing and layout, inventory management, purchasing, shipping, network configuration and integration with existing technologies.
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Quality Control ManagerAero-Industrial Mfg., Inc. 1996 - 2000
Shawn F. Education Details
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University Of PhoenixInformation Technology
Frequently Asked Questions about Shawn F.
What company does Shawn F. work for?
Shawn F. works for Qualserv Solutions
What is Shawn F.'s role at the current company?
Shawn F.'s current role is Senior Manufacturing Engineer, Innovation Catalyst.
What schools did Shawn F. attend?
Shawn F. attended University Of Phoenix.
Who are Shawn F.'s colleagues?
Shawn F.'s colleagues are Dion Chambers, Richard Kolivoski, Hayley Miesner, Bill Steelman, Taylor Staggs, Quinten Bowman, Taylor Hamilton.
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